What to do if the flight is canceled

If the flight was canceled more than 24 hours before departure, then passengers are transferred to similar flights of the airline. The costs are borne by the carrier, the service is free for the passenger. If none of the options offered by the airline suits you, most airlines can issue a " forced return". After confirmation by the airline, the money will be returned to your account. Sometimes this may take several weeks.

How to check in at the airport

Online check-in is available on the websites of most airlines. Most often, it opens 23 hours before the start of the flight. You can go through it no later than 1 hour before the departure of the aircraft.

To check in at the airport you will need:

• the identity card specified in the order,
• birth certificate when traveling with children,
• printed itinerary receipt (optional).

• What can you take on a plane

  Hand luggage is the items that you take with you on the plane. Weight norm hand luggage can vary from 5 to 10 kg, and its size most often should not exceed the sum of three dimensions (length, width and height) from 115 to 203 cm (depending on the airline). A handbag is not considered hand luggage and is carried freely.

  The bag that you take with you on the plane should not contain knives, scissors, medicines, aerosols, cosmetics. Alcohol from stores duty free can only be carried in sealed bags.

  How to pay for luggage at the airport

  If the baggage weight exceeds the norms established by the airline (most often - 20-23 kg), you need to pay for each kilogram of excess. In addition, many Russian and foreign airlines, as well as low-cost airlines, have tariffs that do not include free baggage allowance and must be paid separately as an additional service.

  Baggage must be checked in at the airport at a separate drop-off check-in counter. If you are unable to print boarding pass, you can get it at the usual check-in counter of the airline, and check in and check in your luggage there.

  Where to find out the arrival time if you are a greeter

  You can find out the time of arrival of the aircraft on the online scoreboard of the airport. The Tutu.ru website has an online scoreboard of the main Russian and foreign airports.

  You can find out the exit (gate) number on the arrivals board at the airport. This number is located next to the arrival flight information.

  Online arrivals board Sheremetyevo Terminal D

  Terminal D is the largest terminal of Sheremetyevo Airport, put into operation in 2009. It is designed for 12 million passengers annually.

  Aircraft of domestic Russian routes (for example, Ufa - Moscow) and aircraft operating international flights. For example, planes arrive here from Kazan, Astrakhan, Krasnodar, Omsk, Paris, Tel Aviv, Helsinki, Istanbul, Seoul.

  All information about whether the plane has landed or is still in the air is on online scoreboard arrival. Sheremetyevo Airport, terminal D - Aeroflot terminal. In Sheremetyevo, this is the base terminal of the national carrier.

  The schedule of arrivals at Sheremetyevo, terminal D can be viewed in real time.

Arrival at Sheremetyevo Airport

We will do our best to ensure that you transfer to your next flight on time.

The terminals of the southern sector of Sheremetyevo Airport (D, E, F) are interconnected by a pedestrian gallery.

The presence of an underground train between the terminals of the southern and northern (terminal B) sectors provides the most comfortable conditions for transfer passengers traveling from the terminal of one sector to the terminal of another sector.

To make your transfer to a connecting flight more comfortable, read the basic information about the terminals of Sheremetyevo Airport

1. Arrival on an international flight to the Sheremetyevo-D terminal, departure on an international flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 50 min.*

From the boarding bridge, you should go up to the arrivals hall, follow the signs to the transfer passenger check-in desks and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then go through passport and pre-flight control, go down to the 3rd floor by elevator or stairs and go to the boarding gate.

2. Arrival on an international flight to the Sheremetyevo-D terminal, departure on an international flight from the Sheremetyevo-E terminal. Minimum connection time between flights - 1h.*

To get to your boarding gate in Terminal E, use the connecting gallery between terminals D,E,F(the entrance is opposite the exit number 32 of terminal D). The path at a calm pace will take no more than 10-15 minutes.
If you are coming from the aircraft to the terminal by bus, you should go up the escalator, go to the transfer check-in counters and then follow the above diagram.

3. Arrival by international flight to the Sheremetyevo-D terminal, departure by international flight from the Sheremetyevo-F terminal. Minimum connection time between flights - 1h.*

From the boarding bridge, you should go up to the arrivals hall, follow the signs to the transfer passenger check-in desks and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then go through passport and pre-flight control.
To get to your boarding gate in terminal F, use the connecting gallery between terminals D, E, F (the entrance is opposite gate number 32 of terminal D). The path at a calm pace will take no more than 15-20 minutes.
If you are coming from the aircraft to the terminal by bus, you should go up the escalator, go to the transfer check-in counters and then follow the above diagram.

4. Arrival on an international flight to the Sheremetyevo-D terminal, departure on a domestic flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 1h.*

From the air bridge you should go up to the arrivals hall, go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). Then go to the arrivals transfer area following the signs "internal transfer" (the entrance is located near the baggage claim belt No. 5). After passing through customs control, you need to check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure) and check in your baggage (if you received baggage) at the check-in counters. Then you need to go up to the 3rd floor to the departure hall, go pre-flight screening(the entrance is between check-in counters 15 and 16) and go to the boarding gate.
If you are coming from the plane to the terminal by bus, you should go up the escalator, go through passport control and then follow the above scheme.

5. Arrival by domestic flight to the Sheremetyevo-D terminal, departure by international flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 1h.*

You must follow the signs to the arrivals hall, baggage claim area. If your baggage is checked in only to Moscow, you need to collect your baggage. After passing through customs control (the entrance is located opposite the baggage claim belt No. 4), contact the staff at the counters " international transfer» for check-in and baggage check-in for a connecting flight.
After check-in and baggage check-in, you need to go to the elevator, according to the sign "departure, international airlines", go up to the 3rd floor, go through passport and pre-flight control and go to the boarding gate.

6. Arrival by domestic flight to the Sheremetyevo-D terminal, departure by international flight from the Sheremetyevo-E terminal. The minimum connection time between flights is 1 hour. 20 minutes.*

From the air bridge you should go to the arrivals hall. If your baggage is checked in only to Moscow, you need to collect your baggage.
After passing through customs control (the entrance is located opposite the baggage claim No. 4), go to the "international transfer" counters to check in and check in your luggage for a connecting flight. After check-in and baggage check-in, you need to go to the elevator, according to the sign "departure, international airlines", go up to the 3rd floor, go through passport and pre-flight control. To get to your boarding gate in Terminal E, use the connecting gallery between Terminals D,E,F (the entrance is opposite Gate 32 of Terminal D). The path at a calm pace will take no more than 10-15 minutes.

7. Arrival by domestic flight to the Sheremetyevo-D terminal, departure by international flight from the Sheremetyevo-F terminal. The minimum connection time between flights is 1 hour. 20 minutes.*

From the air bridge you should go to the arrivals hall. If your baggage is checked in only to Moscow, you need to collect your baggage. After passing through customs control (the entrance is located opposite the baggage claim No. 4), go to the "international transfer" counters to check in and check in your luggage for a connecting flight. After check-in and baggage check-in, you need to go to the elevator, according to the sign "departure, international airlines", go up to the 3rd floor, go through passport and pre-flight control. To get to your boarding gate in terminal F, use the connecting gallery between terminals D, E, F (the entrance is opposite gate number 32 of terminal D). The path at a calm pace will take no more than 15-20 minutes.
If you are coming from the plane to the terminal by bus, you should go down to the arrivals hall to the baggage claim area and then follow the above scheme.

8. Arrival by domestic flight to the Sheremetyevo-D terminal, departure by domestic flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 50 min.*

From the boarding bridge, you should follow the signs to the transfer passenger check-in counters and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then you need to go down to the 3rd floor, go through pre-flight inspection and proceed to the boarding gate.
If you arrive from the aircraft to the terminal by bus, you should go to the transfer passenger check-in desks located on the same floor (if you did not receive a boarding pass for the connecting flight at the point of departure), then go up to the third floor to go through the pre-flight inspection and go to the boarding gate.

9. Arrival by domestic flight to the Sheremetyevo-D terminal, departure by domestic flight from the Sheremetyevo-B terminal. The minimum connection time between flights is 1 hour. 30 min *

From the boarding bridge, you should follow the signs to the transfer passenger check-in counters and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then you need to go down to the 1st floor, exit the baggage claim area and follow the signs to the underground tunnel connecting the northern and southern terminal complexes. In Terminal B, you need to go up to the 2nd floor, go through pre-flight security and head to the boarding gate. If you arrive from the aircraft to the terminal by bus, you should go to the transfer passenger check-in counters located on the same floor (if you did not receive a boarding pass for a connecting flight at the point of departure), then go down to the 1st floor and proceed along the route described above.

10. Arrival on an international flight to the Sheremetyevo-D terminal, departure on a domestic flight from the Sheremetyevo-B terminal. The minimum connection time between flights is 1 hour. 5 minutes. *

From the air bridge you should go to the arrivals hall, go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). Then go to the arrivals transfer area following the signs "internal transfer" (the entrance is located near the baggage claim belt No. 5). After passing through customs control, you need to check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure) and check in your baggage (if you received baggage) at the check-in counters. Next, you need to go up to the 3rd floor and follow the signs to the underground train connecting the northern and southern terminal complexes. In Terminal B, you need to go to the 3rd floor, go through pre-flight security and head to the boarding gate.

1. Arrival on an international flight to the Sheremetyevo-F terminal, departure on an international flight from the Sheremetyevo-F terminal. The minimum connection time between flights is 50 minutes. *

From the boarding bridge, you should go through the arrivals hall following the signs to the transfer passenger check-in counters (located on the same floor) and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure).
Then go through passport and pre-flight control and proceed to the boarding gate.
If you are coming from the aircraft to the Terminal by bus, you should go up one floor and go to the transfer passenger service area, contact the employee of the transit group and follow his instructions.

2. Arrival on an international flight to the Sheremetyevo-F terminal, departure on an international flight from the Sheremetyevo-E terminal. The minimum connection time between flights is 1 hour. *

From the boarding bridge, you should go through the arrivals gallery, follow the signs "international airlines" to the check-in desks for transfer passengers and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure), then go through passport and pre-flight control. To get to your boarding gate at Terminal E, use the connecting gallery and follow the signs to Terminal E. The path at a calm pace will take no more than 10-15 minutes.

3. Arrival by international flight to the Sheremetyevo-F terminal, departure by international flight from the Sheremetyevo-D terminal. The minimum connection time between flights is 1 hour. *

From the boarding bridge, you should go through the arrivals gallery, follow the signs "international airlines" to the check-in desks for transfer passengers and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure), then go through passport and pre-flight control. To get to your boarding gate at Terminal D, use the connecting gallery and follow the signs to Terminal D. The path at a calm pace will take no more than 15-20 minutes.
If you are coming from the aircraft to the Terminal by bus, you should go up one floor and go to the transfer passenger service area and then follow the above scheme.

4. Arrival on an international flight to the Sheremetyevo-F terminal, departure on a domestic flight from the Sheremetyevo-D terminal. The minimum connection time between flights is 1 hour. 20 minutes.*

From the air bridge, you should go to the arrivals gallery, go down the stairs, go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). After receiving your luggage, take the escalator or elevator to the second floor (departure hall), in the left wing of which there is a passage connecting terminal F with terminals E and D. The path at a calm pace will take no more than 15-20 minutes. At the check-in counters domestic airlines you must check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). To re-register the received baggage (if you have a boarding pass or checked in on your own), use the "drop off" baggage claim desks. Then you need to go through pre-flight control and proceed to your boarding gate.
If you are coming from the plane to the terminal by bus, you need to go through passport control and then follow the above scheme.

5. Arrival on an international flight to the Sheremetyevo-F terminal, departure on a domestic flight from the Sheremetyevo-B terminal. The minimum connection time between flights is 1 hour. 25 min.*

From the air bridge, you should go to the arrivals gallery, go down the stairs, go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). After receiving your luggage, take the escalator or elevator to the second floor (departure hall), in the left wing of which there is a passage connecting terminal F with terminals E and D and with underground tunnel, leading to terminal B. The path at a calm pace will take no more than 15-20 minutes. At the check-in desks of Terminal B, you need to check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). To re-register the received baggage (if you have a boarding pass or checked in on your own), use the "drop off" baggage claim desks. Then you need to go through pre-flight control and proceed to your boarding gate. If you are coming from the plane to terminal F by bus, you need to go through passport control and then follow the above scheme.

1. Arrival on an international flight to the Sheremetyevo-E terminal, departure on an international flight from the Sheremetyevo-E terminal. The minimum connection time between flights is 50 minutes. *

From the boarding bridge, you should go up one floor, follow the signs "international airlines" to the transfer check-in counters and check in for your connecting flight (if you did not receive a boarding pass for the connecting flight at the point of departure).
Then you need to go through passport and pre-flight control and proceed to the boarding gate.

2. Arrival by international flight to the Sheremetyevo-E terminal, departure by international flight from the Sheremetyevo-F terminal. Minimum connection time between flights - 1 hour *

From the boarding bridge, you should go up one floor, follow the signs to the transfer check-in counters and check in for your connecting flight (if you did not receive a boarding pass for the connecting flight at the point of departure). Then go through passport control and pre-flight inspection.
To get to your boarding gate at Terminal F, proceed to Gate 41 of Terminal E and take the elevator or escalator down to your boarding gate.
If you are coming from the plane to the terminal by bus, you should go up two floors and then follow the above scheme.

3. Arrival on an international flight to the Sheremetyevo-E terminal, departure on an international flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 1 hour *

From the boarding bridge, you should go up one floor, follow the signs to the transfer check-in counters and check in for your connecting flight (if you did not receive a boarding pass for the connecting flight at the point of departure). Then go through passport and pre-flight control.
To get to your boarding gate in Terminal D, use the connecting gallery between the terminals, proceed to Gate 33 of Terminal E and take the elevator or escalator down, proceed to your boarding gate.
If you are coming from the plane to the terminal by bus, you should go up two floors and then follow the above scheme.

4. Arrival on an international flight to the Sheremetyevo-E terminal, departure on a domestic flight from the Sheremetyevo-D terminal. Minimum connection time between flights - 1 hour 20 minutes*

From the air bridge you should go down one floor and go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). After collecting your luggage, take the escalator or elevator to the departure hall and follow the passage to Terminal D. At the check-in counters for domestic flights, you must check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). To check in your baggage (if you have a boarding pass or have used an alternative check-in method), use the drop off baggage claim desks. Then go through pre-flight control and proceed to your boarding gate.
If you are coming from the plane to the terminal by bus, you should go through passport control and then follow the above scheme.

5. Arrival on an international flight to the Sheremetyevo-E terminal, departure on a domestic flight from the Sheremetyevo-B terminal. The minimum connection time between flights is 1 hour. 05 min. *

From the air bridge you should go down one floor and go through passport control. If your baggage is checked in only to Moscow, you need to collect your baggage (see baggage rules for transfer passengers). Once you have collected your luggage, take the escalator or elevator to the departure hall and follow the signs for the underground train, which will take you to Terminal B. At the domestic check-in desks, you must check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at point of departure). To check in your baggage (if you have a boarding pass or have used an alternative check-in method), use the drop off baggage claim desks. Then go through pre-flight control and proceed to your boarding gate. If you are coming from the plane to Terminal E by bus, you should go through passport control and then follow the above scheme.

1. Arrival by domestic flight to Sheremetyevo-B terminal, departure by domestic flight from Sheremetyevo-B terminal. Minimum connection time between flights - 50 min *

From the boarding bridge, you should follow the signs to the transfer passenger check-in counters and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then you need to go through the security check, go up to the floor above and go to the boarding gate.

2. Arrival by domestic flight to the Sheremetyevo-B terminal, departure by domestic flight from the Sheremetyevo-D terminal. The minimum connection time between flights is 1 hour. 30 min *

From the boarding bridge, you should follow the signs to the transfer passenger check-in counters and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then you need to go down to the 1st floor and exit the baggage claim area and take the underground train to the northern terminal complex. Follow the signs to Terminal D, go through pre-flight security and head to the boarding gate.
If you are coming from the plane to Terminal B by bus, you should go up the escalator, go to the transfer check-in counters and then follow the above diagram.

3. Arrival domestic flight to the terminal "Sheremetyevo-B", departure by international flights from the terminals "Sheremetyevo-D, F". The minimum connection time between flights is 1 hour. 25 min*

Arrival by domestic flight to the Sheremetyevo-B terminal, departure by international flights from the Sheremetyevo-E terminal. The minimum connection time between flights is 1 hour. 05 min *

From the boarding bridge, you should go down to the baggage claim area, follow the signs to the transfer passenger check-in desks and check in for a connecting flight (if you did not receive a boarding pass for a connecting flight at the point of departure). Then go through passport and pre-flight control, get by train to the northern terminal complex, go up to the 3rd floor by elevator or stairs and go to the desired boarding gate. If you are coming from the plane to Terminal B by bus, you should go up the escalator, go to the transfer check-in counters and then follow the above diagram. Passport and pre-flight control is also possible at the departure terminal in the general manner.

Passengers traveling to Minsk need to leave the baggage claim area and take the underground train to the northern terminal complex. Then follow the signs to go to the departure terminal, go through passport control in specially designated booths, go through pre-flight inspection and head to the boarding gate.

Important: If you are continuing your journey with another airline, please check with your carrier for check-in time for your connecting flight.

* The indicated minimum connection times are valid for all combinations of SU operational and marketing flights, as well as for SU flights in combination with other carriers.
It is possible to increase the specified minimum connection time for some combinations of flights and by aircraft type.

Rules for the carriage of baggage for transit passengers

When departing from points Russian Federation to points of near and far abroad, you can check in for a flight of our airline and check in your baggage immediately to your final destination, provided that there are no goods in your baggage that are subject to a written declaration. You can familiarize yourself with the list of goods subject to mandatory written declaration and approved by Article 8 of the agreement dated July 18, 2010 "On the procedure for the movement of goods by individuals for personal use across the customs border of the Customs Union and the performance of customs operations related to their release" by clicking on at the following links:

Thus, when issuing tickets on a single form and traveling abroad through Sheremetyevo Airport, you will not need to additionally check in for a connecting flight, receive and recheck in your baggage for reissuance. Baggage is accepted for transportation, goes through customs clearance and is delivered to the aircraft without the participation of the passenger, provided that there are no goods in the baggage that are subject to customs declaration in writing.
Based on Decree of the Government of the Russian Federation No. 637 dated July 10, 2014 "On the simplified procedure for performing customs operations in relation to goods accepted by an air carrier for transportation in accompanied baggage" when departing by Aeroflot - Russian Airlines PJSC from the following points of near and far abroad , it is possible to check in baggage to the final destination on the territory of the Russian Federation (provided that there are no goods subject to written declaration in the baggage handed over to the air carrier):

Europe: Alicante, Amsterdam, Athens, Barcelona, ​​Belgrade, Berlin, Budapest, Bucharest, Bologna, Brussels, Valencia, Warsaw, Vienna, Venice, Verona, Vilnius, Hamburg, Hanover, Dresden, Dusseldorf, Geneva, Zagreb, Heraklion, Copenhagen, Larnaca, London, Lyon, Lisbon, Madrid, Malaga, Milan, Munich, Naples, Nice, Oslo, Paris, Prague, Riga, Rome, Sofia, Stockholm, Thessaloniki, Split, Tallinn, Tivat, Tenerife, Frankfurt, Helsinki, Zurich, Stuttgart.

Asia / Middle East: Tokyo, Antalya, Hong Kong, Tel Aviv.

America: Washington, Los Angeles, Miami, New York.

Near Abroad: Astana, Alma-Ata, Aktau, Atyrau, Aktobe, Bishkek, Yerevan, Karaganda, Kostanay, Kyzylorda, Minsk, Shymkent.

In all other cases, you need to receive (regardless of whether your luggage is checked in to your final destination or only to Moscow) your luggage at Sheremetyevo Airport and go through customs control. You then need to check in your luggage at the check-in desk.
For up-to-date information on the rules for checking in baggage to the final destination, please check at the airport of departure. If your baggage is checked in to your final destination, do not forget to present your baggage tags when checking in for a connecting flight.

Important: Registration of baggage for transportation to the final destination does not release the passenger from responsibility for the presence in it of goods subject to customs declaration or prohibited for import/export. Fulfillment of the requirements stipulated by the Regulation "On the Simplified Procedure for Performing Customs Operations in Respect of Goods Accepted by the Air Carrier for Transportation in Accompanied Baggage" does not exempt the transfer passenger from complying with other requirements of the legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.
Important: The airline does not provide transportation of passengers and baggage between the airports of the Moscow air hub.

Cities of the countries that are members of the Eurasian Economic Union.

Sheremetyevo is a new major airport in Russia. In addition, he entered the list of the largest airports on the European continent. The planes of all airlines that are engaged in international flights depart from here.

About 97 thousand people pass through the territory of Sheremetyevo Airport every day, this number grows to 35 million people a year.

Airliners are constantly taking off and landing here. The area occupied by Sheremetyevo and all its terminals is huge. That is why it is so important to be aware of their location. Let's take a closer look at the airport plan, access roads, public transport stops and private vehicles.

Plan of Sheremetyevo Airport: Terminals of the Southern Complex

The unified scheme of terminals is made in the same style and according to general principles. They are placed at the information stands of Sheremetyevo Airport due to the huge passenger traffic and expanded infrastructure. This solution allows tourists to better navigate the place.

The path to the South Terminal Complex lies along the railway route. He goes from Moscow to final stop Sheremetyevo International Terminal. You can get from the city to the desired flight using Aeroexpress. Transport departs from Belorussky railway station every 20-30 minutes throughout the day. The train does not make stops, so the whole journey takes a little more than half an hour.

The southern complex is represented by three operating terminals - D, E and F, which serve domestic and international flights. The Aeroexpress train arrives at the station, from where you can go to the desired part of the terminal. Inside the building there are inscriptions and cursors that help you navigate in this area of ​​the complex. Also here is detailed diagram Sheremetyevo.

Terminal D

This compartment serves domestic and international flights. The building contains 4 levels:

• 1st floor (aircraft arrivals hall);
• on the 2nd there are comfortable waiting rooms for passengers, they also lead to parking spaces;
• 3rd is for those who check in before departure. There are 99 counters for checking documents, access to the other two terminals of the complex, as well as access to runways 1-3 and 5-8;
• 4th opens access to runways 11-32.

The entire complex of terminals is designed for the needs of guests and air passengers. At their disposal are recreation areas, cafeterias, mother and child rooms and much more.

Terminal E

On the map of Sheremetyevo Airport, Department E is clearly visible. The first floor of this building is reserved for the arrivals area.

On the second one there are registration desks, as well as exits - to terminal F and the train stop. From the third floor, passengers go to take-off areas 33-41.

Terminal F

At Sheremetyevo Airport, this terminal is the largest. It consists of five floors, where the first two have the same purpose as the other departments. Runways 42-58 open from the third level, the fourth is completely reserved for restaurants. The 5th floor has placed a museum on its territory, which can be visited by all guests.

Scheme of Sheremetyevo Airport and the terminals of the Northern Complex

The map of Sheremetyevo clearly shows the location of this complex. It occupies a place in the northern part of the building and is under reconstruction. So far, all the terminals that function here are zones A and C. Unlike other terminals, air transportation services are provided here for business customers and passengers of business airlines.

It is expected that after the completion of the restoration, the Northern Terminal Complex will increase its capacity to 40 million people a year. Points A, C can withstand a passenger flow of 15 million people. Together with Terminal B, which is temporarily out of service, an underground corridor is expected to open, connecting both sections of the building.

Terminal A

The scheme, where Sheremetyevo is revealed in great detail, point A is located on four floors. The 1st and 2nd levels perform work according to the standard principle, like the rest of the terminal objects. On the 3rd and 4th floors, in addition to access to the runways and recreation areas, the largest duty-free zone in Europe has been built. From terminal A there is a passage to the parking lot, it is designed for a thousand places. Tourists and citizens can leave their vehicle for the duration of the trip.

Terminal C

Service Point C operated until April 2017. It is under renovation until 2018, so for some time no one can use charter services in this area. Scheme of the airport by floors:

1. place of registration and issue of luggage;
2. branches of Sberbank and Russian Post;
3. passage to sites 1-11;
4. business hall;
5. VIP waiting area.

Sheremetyevo International Airport, which serves about 90 thousand people daily, and about 30 million a year, rightfully ranks third in the world in terms of passenger traffic. To receive such a huge number of passengers, one terminal is not enough, so there are five of them at the airport. The scheme of Sheremetyevo Airport, presented below, will help you not to get confused in the variety of zones.

So, Sheremetyevo Airport, all the terminals in 2018, what they are.

Conventionally, the airport is divided into two complexes:

1. South Terminal Complex (UTK)
2. Northern Terminal Complex (STK)

This division was not made by chance, for example, in the Southern complex, the monopolist in air traffic is Aeroflot (however, this does not mean the absence of other airlines).

STC consists of three interconnected terminals:

1. D(D).
2. E (E).
3. F (F).

The layout of the terminals is shown below.

STK is the center of two buildings - B (B) and A (A), previously they also included terminal C ©, but at the moment it is under reconstruction, like terminal B before.

Terminal D map is considered the busiest, as the building consists of three main and one basement floor.

The first floor is the arrivals area, which is divided between international and domestic flights.

If you are facing the building, on the right side they meet passengers who have arrived from abroad, but on the left, those who have used the services of domestic flights.

In addition to the welcoming areas, the building on the ground floor houses several cafes, souvenir shops, taxi, hotel and information desks (standard Moscow set).

The second floor, or more correctly the second tier, is a kind of transition zone, with an abundance of premium and economy class lounges, a mother and child room, and toilets. It will be easy for the passenger to find where the toilet or hall should be superior comfort the abundance of pointers will not let you get lost.

You can go up to the second floor by escalator or elevator.

Departure is carried out on the third floor, of course, the boarding gate is fenced off from the check-in area by customs and passport (for domestic flights only passport) controls and the passenger screening area.

If you stand facing the check-in counters, domestic flights are on the left, and international flights are in the center.

The floor plan is shown below.

As for parking, there is a fifteen-minute express zone in front of the entrance to the building, and you can leave your car there absolutely free of charge. However, don't fall for this trick. Traffic at the airport is slow and heavy (Moscow - Big city, and the area is even larger, there are many departures and arrivals). In this regard, you will spend 15 minutes only to get as quickly as possible (as far as possible) to the point of unloading (loading) of passengers and leaving the airport.

Terminal E

The closest to terminal D - E, it is connected to it by a covered walkway, but it also has a central entrance where you can drive up by car.
The building has three floors, which is somewhat reminiscent of Terminal D. So, the arrivals area is located on the first floor. The main differences start above, the boarding gate and check-in counters are spaced on different floors (second floor - check-in, third floor - boarding). For the convenience of passengers, the building is equipped with a huge number of signs that should show how to get to a particular place. So, to paraphrase a well-known French phrase - look for an index ...

Terminal F

The location of terminal F is convenient in terms of parking. A huge number of parking lots allows you to leave vehicles near the entrance to the building.

Nominally, this is the largest building, however, in terms of passenger traffic, it is less than D, since it receives and sends much fewer passengers.

There are five floors in the building:

• the first is the arrival hall;
• the second is the registration area;
• third - gates;
• the fourth is a zone for eating (a restaurant and a dining room are located here);
• the fifth is the Museum of the History of Sheremetyevo Airport.

Generally, this terminal was built specifically for the Olympics and was originally prepared for the reception foreign guests. Here is one of the largest VIP halls, the interior entourage is striking in its splendor.

An interesting point - there is a so-called sterile zone in STC, and if a person has passed registration and passport control, he can move absolutely freely between the three terminals within the zone. And this is a huge number of shops, cafes and one of the largest Duty Free zones.

North Terminal Complex

It's comparatively new complex, well, to be completely accurate, its updated version. Thus, the development of STP is carried out through the reconstruction of terminals, which, according to their technical and external features (both outside and inside), are obsolete.

The structure of STK includes terminals:

Which were originally designed for the transportation of premium segment passengers, but later the plans changed and Terminal B was given over to domestic flights, and with the rest everything remained the same as before.

The STK airfield, according to the builders' idea, after the opening of all terminals by 2030 will be able to serve up to 40 million passengers a year.

Terminal A

Designed to serve passengers of business and charter flights, it additionally assumed the burden of servicing flights that Terminal C should accept (closed for reconstruction).

Most the best way– study the airport map on the official website –

The building has four floors:

1. The first is the arrivals hall.
2. The second is the check-in area for departing passengers.
3. The third and fourth are the gates and the largest Duty Free in Europe.

Terminal B

This is the most new terminal on the territory of Sheremetyevo, since it opened in 2018. Designed for the reception and departure of passengers promoting domestic tourism. Almost all domestic flights, which are still scattered throughout the complex, will be transferred here. This was done to streamline passenger traffic and eliminate the confusion that often arises (according to Yandex and Google, there are frequent cases of being late for a flight due to problems with transport accessibility).

Now this problem has been solved, Sheremetyevo has opened its own metro line. True, it is impossible to call it a full-fledged subway, but nevertheless, this is a big step forward.

The metro station is located close to the airport terminal (the aeroexpress train departs from here to the Belorussky railway station). Between terminals D and E, and there is a train to terminal B.

Terminal B has two floors:

• the first is the check-in and arrival area;
• the second is the departure zone.

You can read more in our article -

Terminal C

Currently closed for renovation, passenger access is limited.

How to get there

The best way to get to Sheremetyevo International Airport is by public transport, since there are no problems with Aeroexpress trains for a long time. Upon arrival at the destination in SVO, thanks to well-developed logistics, the passenger will be able to get to any point of the STC or STK in a maximum of 20 minutes, although the distance there is decent, but there is free transport.

Driving directions to Sheremetyevo airport changed
Transit is also easy.

MASH or Sheremetyevo International Airport- one of the three largest airports Moscow, includes terminals for embarkation and disembarkation of passengers (A-F), 1 cargo compartment and 2 landing strips capable of receiving any type of aircraft.

SIA accepts and sends flights to more than 250 destinations, the main operator is the Aeroflot airline, which carries out 85% of flights.

Terminal D was put into operation in 2009 and was originally conceived as a block for Aeroflot employees, but later, with the development of flight capability, it was commissioned for public use.

To date, terminal "D" receives and sends aircraft airlines:

• Delta Air;
• lines;
• Donavia;
• AeroSvit;
• Alitalia;
• Czech Airlines;
• Russia;
• Nordavia;
• Tatarstan;
• Aeroflot.

In one working year, the terminal can handle more than 12 million people, and is the first international aviation center in the Russian Federation, which was created on the basis of a base airline and a global alliance.

For passengers, in Sheremetyevo, in the territory of zone “D”, 24 self-check-in counters for citizens and 143 service counters by aviation fleet specialists, as well as 30 check-in points for transfer flights and oversized baggage are offered.

To create a faster check-in process and improve security, the airport uses the latest RFID tag-based recognition system called "Radio Frequency Identification". Thanks to the introduction of modern technologies, it is possible to reduce more than 90% of the time for checking and examining passengers' luggage.

Also, the time before the flight arrival can be spent in one of the 6 comfortable waiting rooms, children can be placed in one of the 5 children's rooms, visit 25 shops offering a variety of goods.

Before your flight arrives, you can pass the time at one of the 18 24-hour food outlets, including fast foods and restaurants, cafes and bars offering alcoholic and non-alcoholic drinks.

Thematic halls are located in the terminals with areas for international flights of Aeroflot and SkyTeam airlines "Classic" , "Jazz" and "Blues", where you can enjoy the comfort and silence before the departure or arrival of the aircraft.

How to get to Sheremetyevo Terminal D?

Sheremetyevo International Airport can be reached in several ways, for example, by private car, public transport such as regular buses or the subway. Depending on which method you choose, the time it takes to get to the airport directly depends.

By bus

To get to MASH by public transport, you can use one of the existing options:

1. From the station River Station» take the regular bus number 851 or shuttle bus No. 949, arrival and departure takes place in accordance with the approved timetable.
2. From the metro station "Leninsky Prospekt" by bus number 1, with a work schedule (01:5.30).
3. From the metro station "Planernaya", using the regular bus No. 817 or minibus No. 948, the work schedule of which fully complies with the approved time.

By car

If you have a car, you can get to the airport from two directions:

1. From the side of Moscow;
2. From North.

If the car has a navigation system, you can simplify the task and set the desired coordinates in the program:

• Russian Federation, Moscow city, Khimki, Klyazma quarter, 1B;
• Latitude 55°58′17.99″N (55.971665);
• Longitude 37°27′9.89″E (37.452746).

When moving to a given point, it is necessary, when approaching, not to turn directly to the destination, but drive another 450 meters in a straight line and enter the main gate.

Calculate the price and order a taxi to Sheremetyevo

From Moscow

To drive from Moscow to Sheremetyevo Airport, it means that in the direction of travel on the Leningradskoye Highway, turn off before the Moscow Ring Road, so you can leave in the northern part of the terminals.

It is necessary to move along the highway for approximately 4 km and after turning more than 1.5 km through the airport. Then almost 650 m to the gas station of the Navoil company, after which you will see a large sign of the Park & ​​Fly parking lot.

By the same principle, you can drive your own car along the Dmitrov highway. For foreign citizens or guests of the city, it is recommended to follow the signs “SHEREMETYEVO. SAINT PETERSBURG".

Driving directions and parking

From North

Arriving at the airport from the north side, you can immediately find yourself near terminals B and C. To do this, you need to take public transport or a car to the Novopodrezkovo stop, which is located in front of the Shell gas station, and immediately after it, turn off the road onto Leningradskoye Shosse.

In order to get to terminals D, E and F, you need to. As described above, drive along the Sheremetyevsky highway so that you are on its eastern side.

If the final point of arrival is the south side of Sheremetyevo, then it is necessary to turn off along the Leningradka near the official IKEA retail chain. But novice drivers should be careful - the turn is quite steep.

Airport traffic

In the services of the airport, for the convenience of passengers, regular buses "Aeroexpress" run between terminals D, E, F and the far located southern complex of the station. Thanks to the movement of scheduled transport, it is possible to get even to the Belorussky railway station.

Aeroexpress buses start operating at 5 am, the next flight starts at 6 am, during the day the interval between flights is 25 minutes.

In total, the journey takes no more than 40 minutes; a free shuttle bus runs from Terminal E to Terminal C, which carries passengers with a ticket for one of the planes.

Between terminals D and E, a special pedestrian zone has been designed, which connects the two parts of the airport, and where you can move freely.

Bus number 20 runs near Sheremetyevo International Airport, the cost of which is 60 rubles:

• To exit terminal B you need to go to the stop, which is located near the flight pavilion "Arrival", near the entrance to the luggage storage. At the same place there is a stop for transit passengers of the Aeroflot company.
• From the terminal F (to take bus number 20), you need to go to the stop near the entrance to the Aeroexpress bus terminal.

Parking at Sheremetyevo near Terminal D

Sheremetyevo International Airport is divided into several zones or complexes, for example, Terminal D is called Sheremetyevo-3.

Parking - open parking "Park&Fly", which is located opposite the filling station "Navoil".

The following services are offered to passengers at the parking lot:

1. Transfer to terminal C, which is paid by the airport administration;
2. Convenient, comfortable buses from Park & ​​Fly;
3. Stops at the request of the client and every 15 minutes, at appropriate, approved locations;
4. You can pay for parking in cash or with a plastic card;
5. Payment is made per day (24 hours), from the moment you enter the Sheremetyevo parking area.
6. The first 4 hours of parking are unpaid time, subsequent hours are paid as a full day.

Cost of parking in terminal D

On the territory of MASH, there is an approved tariff plan, according to which the downtime of the car is paid.

Stop for the day:

• Standard price - 250 rubles\day;
• According to the club card - 225 rubles\day.
• Long-Term Parking personal car(30 calendar days) costs 200 rubles per day.

How to get to Sheremetyevo Airport map to terminals F, D, E, B, C?

In order to get to the airport terminals, you can use the buses:

1. № 817 , which passes through the Planernaya metro station;
2. № 851 plying through the Rechnoy Vokzal metro station;
3. No. H1 departing from the metro station "Ozernaya street".

You can also use the service scheduled buses"Autoexpress", from the Belorussky railway station. The final destination, in this case, will be terminals D, E, F (Sheremetyevo-2 (SVO-2)). And if there is a need free bus get to terminal B or C (Sheremetyevo 1 (SVO-1)).

Also, if you have a personal vehicle, you must drive from the city of Moscow, along the Leningrad highway, and then turn off at the right place, depending on the required final destination:

• If you need to be in terminals B or C, i.e. Sheremetyevo-1 (SVO-1), you will need to turn off onto Sheremetyevo highway;
• If you need to arrive at terminals D, E, F, i.e. Sheremetyevo-2 (SVO-2), you need to turn onto the International Highway.

1. Before entering the terminal it is recommended to check the availability of the ticket again and whether the flight exists on the board of departing aircraft.
2. If the flight is not available for any reason or have questions, you need to contact the information desk to the consultant.
3. In case of confusion with terminals, you need to use the elevator, go up to the 3rd floor, to the departure hall, go to the right wing and go through the pedestrian crossing - galleries.
4. If for some reason the passenger misses the flight, it is recommended that you go to the check-in window and reissue your existing ticket for the next available flight.

Aeroexpress and terminals

The scheme of traffic on the territory of Sheremetyevo Airport terminals F, D, E (Sheremetyevo-2 (SVO-2)) and terminals B, C (Sheremetyevo-1 (SVO-1))

For the convenience and efficiency of moving around Sheremetyevo International Airport, an understandable and accessible scheme has been developed, indicating all municipal terminal buildings, as well as the ways to move between them.

Understanding the movement scheme is not so difficult:

1. Driving to terminals F, E and D in the Sheremetyevo-2 zone is indicated on the map with a blue line;
2. The turn to get to terminal D, bypassing Melkisarovo, is drawn with a green line;
3. U-turn pattern on the highway to St. Petersburg, from D to Sheremetyevo 1 is painted over with a red line;
4. The route itself is marked in purple.

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