Online booking of seats on the plane with an electronic ticket. Aeroflot online service

Buying tickets online is a very convenient and fast procedure. Now you do not need to stand in queues, but buy a ticket in just a couple of clicks! This purchase has many benefits. To date, you can order and buy a ticket for all international airline companies, as well as for domestic ones in Russia.

Booking a seat on an airplane with an electronic ticket: advantages

The most important advantage of buying tickets via the Internet is that it cannot be lost. All information is stored in a database. And even if the owners have lost a copy of the reservation printed on paper, you can still resolve this issue by presenting the passport to the employees and giving the reservation number. Also, at any time, you can go to your e-mail and re-print the itinerary receipt.

The convenience also lies in the fact that an electronic plane ticket can be purchased at any locality the world without leaving your home or office. In addition, if it suddenly turns out that there is no flight on the required day of departure, then using the system, you can choose another, more convenient date or purchase an air ticket online with a transfer at other airports. It is possible to book a ticket not only for yourself, but also for your relatives and friends who are in another state, and they, in turn, will only have to arrive at the airport and board the plane.

Example of an e-ticket

There are many sites on the web that provide online ticket booking services. As a rule, these are airline websites, but there are also resources dedicated specifically to booking tickets from different carriers.

Online booking services for air tickets recent times received the recognition of many passengers and gained high popularity. According to many studies, this form of ordering tickets is used more often. This once again proves the convenience of using such sites.

Online check-in for a plane with an electronic ticket

To check-in for a flight through the network, you only need a device with Internet access, as well as the electronic ticket itself, redeemed for the plane. It contains a certain code, with the help of which registration is made for the selected flight. This ticket can be in both paper and electronic format. But still, before boarding, it is better to print it out in order to be able to demonstrate it at the airport.

Buying tickets online

It can be purchased from the ntt website. It is necessary to make a booking of an air ticket step by step and carefully read the rules for applying tariffs and the conditions for exchange and return. If you have any questions, please contact the site operators. After completing the booking, you will receive a confirmation of the booking and the amount of the order by e-mail. Next, select one of the payment methods for the ticket. After completing the booking and payment, an itinerary receipt will be sent to the specified email address as confirmation of the purchase.

How to pay

Credit card

Credit card on the site online. All payment transactions are carried out through secure channels through the payment gateway.

Electronic money

It is also not difficult to pay for a ticket with electronic currency on the website online. Current payment by email. wallets such as Yandex money, webmoney, rbk money, moneymail, mobile wallet.

Cashless payment

Note! To issue an invoice for non-cash payment, you need to send the details of the company (fill out the attached form). After admission Money An itinerary receipt will be sent to the specified email address. The originals of settlement and payment documents will be sent by mail.

How to fill in passenger details correctly

You should be very careful when filling out information about passengers, because if the passport data (or other document for the flight) and those entered on the website do not match, the airline may refuse to check in for the flight.

Name and surname are filled in the language selected by the airline. The system is aware of this requirement and you will be prompted to enter information in each case in Cyrillic or Latin. When booking a flight within Russia for a foreigner, the site visitor will most likely have to enter data in Russian. If possible, as accurately as possible, you need to reproduce the sound of the surname and name in Cyrillic. If the buyer has difficulties with transliteration, please contact the customer support service using the contacts listed on the site.

Buying tickets online

After filling in the citizenship field from the drop-down list, fields will become available where you need to enter the details of the document for the flight, which can be used as:

  • Russian passport,
  • international passport,
  • birth certificate for children under 14 years old,
  • national passport or other document.

If there is no expiration date in the document, you will need to enter as this information any future date later than the one on which the flight is booked.

After entering all the passenger data, the system will prompt the buyer to indicate a telephone number for communication and an e-mail address - e-mail. You must specify the phone number and e-mail of the client or passenger for whom the ticket is being booked. Relevant information is very important as it is used to alert you when there are problems with checkout, flight cancellations or change in departure time.

Online ticket purchase

There are many services for buying air tickets online. They are easy to use and pay.

The most popular in Russia are:

Below is an example of buying a ticket through one of these sites.

How to buy tickets through the skyexpress website

Step 1

First of all, the required direction and departure dates are selected. Check the "and back" box if you want to select a return flight.

Specify the number and composition of passengers (adults/children). A maximum of 6 passengers, including children, are allowed in one order.

Then a class of service is selected (“business”, “economy” or “first”), as well as the required airline, if there are certain preferences. It is possible to see the flights offered by all airlines, if you leave the parameter “any” on the scoreboard (screen) in the “Airline” field.

Note! When flights with connecting flights are needed, check the box "Only direct flights".

Complete the information entry with the "Find flights" button.

Step 2 "Select flights"

At this stage, all flights that were found according to the specified parameters are displayed. In addition, you can sort the list by any desired parameter in the header: you only need to select the name of the parameter ("Departure", "Arrival", "Transfers", "On the way"). The buyer should use filters to display the flights of the airline of interest (if necessary, it is possible to select several airlines at once in the drop-down list), specific airports, as well as the time of departure/arrival. If you want to watch only non-stop flights, you need to activate the "non-stop" checkbox.

You can filter the list of flights by several parameters at the same time. The price for air tickets in the list of flights is indicated in full with all fees. By default, airfare is displayed in Russian rubles. To view the cost in other currencies (US dollars or euros), you need to select the required name from the drop-down list under the link with the name of the currency.

Main page of skyexpress.ru

Step 3

Filling in the data described above.

Step 4

Ticket payment.

Choosing a seat when buying an Aeroflot ticket

For owners of long legs and all those who like to sit more spaciously, it is better to take care of their comfort before the flight. Most convenient places are in 1, 16 or 17 rows. They must be reserved in advance and for a fee. But it's really worth it.

What time is indicated on the tickets

Many people ask about the departure: is the time in the tickets local or Moscow? These data are written in the eighth column and are indicated on the ticket with the English letters TIME. It is always customary to indicate on an air ticket only local time and the time of arrival of the city where the person arrives on the route. In this case, the arrival time may often not be indicated.

Note! Therefore, you need to clarify in advance the information about the time difference in the city where you plan to arrive. The time of arrival, as well as the time at the beginning and end of ticket registration, when checking luggage, it is not customary to write on the ticket.

What time is shown on the tickets

On e-tickets, the time of departure and arrival is constantly affixed local, as well as in ordinary paper tickets on the same line and in the same format. In general, the time on the ticket is the most important item that every passenger should know. If you do not know the time of the trip, you can be late for the flight, and if you go with transfers, you can not get on the next one.

Airline number: where to find and how to find it

The ticket number is a 13-digit code, it is customary to indicate it in the upper right corner of the electronic ticket. Tickets issued by Emirates usually begin with the number 176.

Note! The ticket number is also duplicated on the boarding pass.

Also some booking tips:

  • When you need to significantly save on the cost of a flight, tickets are booked 2-3 months in advance.
  • When paying for an order by electronic means (card, electronic money in Internet systems), you can also place an order a little cheaper.
  • It is more convenient to order tickets at once in both directions.
  • Booking flights for the weekend or on Monday is slightly more expensive than for weekdays.
  • You can use the online price calendar, suddenly a ticket will be cheaper for a neighboring date.
  • It is worth trying to consider the option of flying from a neighboring city, it can be much more profitable. The same goes for the destination. Then it is quite possible to get to the place of vacation or business trip by bus or car.

Book a seat on the plane electronic ticket- this is a very good opportunity to quickly and without leaving your home to buy a ticket for a flight of your favorite airline.

In the article you will find a detailed story on how to choose the right seat on Aeroflot aircraft online, how to book a seat via the Internet, how to go through online check-in, in addition, we will answer the most common questions.

Ticketing steps

Booking

You can book tickets on the official website of the company via the Internet, while you need to remember the following:

You can book and pay for tickets no later than 6 hours before departure

  • booking and paying for tickets is allowed no later than 6 hours before departure;
  • the passenger who independently fills in the booking form is fully responsible for the entered data;
  • information is entered in Latin letters in full accordance with the information from the passport.

For booking you need:

  • go to the official website of the carrier;
  • enter the date of the flight, select the appropriate time;
  • enter the required information in the form that opens;
  • read the terms of cancellation of the reservation in accordance with the law.

Attention! In case of a successful booking, a confirmation in the form of a pdf-file with full details of the flight will be sent to your e-mail address.

Payment

Within 24 hours after booking, you need to pay for the ticket. Recall: payment is made at least 6 hours before departure.

You can pay for the ticket in any convenient way:

  • bank card;
  • Yandex money;
  • communication salons (Euroset or Svyaznoy);
  • webmoney;
  • Qiwi wallet;
  • airline office.

Important! When paying at the office of the air carrier, in addition to the cost of tickets, you will also pay a commission.

After payment, a ticket will be sent to your e-mail, you need to print it and present it at check-in at the airport along with your passport.

Registration

Registration is carried out on the basis of an identity document (Russian passport or international passport) and a printed e-ticket.

You can check-in yourself on special devices installed at the airport, or with the help of Aeroflot's Internet resource, this saves a lot of time.

Important! In case you are flying with an animal or you need Additional services– check-in is possible only through the airport check-in desk.

Features of online registration:

Attention! If you participate in the Aeroflot bonus program, enter your card details in a special box.

Who can register online?

The following categories of passengers can check in online for Aeroflot flights:

  • passengers of Aeroflot (SU), Rossiya (FV), Donavia (D9), Orenburg Airlines (R2), Aurora (HZ) airlines departing from any airport in Moscow;
  • passengers not carrying animals;
  • passengers who do not require special services (the “Child without parents” service, people with handicapped etc.).

Online Registration Exceptions

The online check-in service is not available in the following cases:

With a restless baby, it is better to prefer aisle chairs

  • flying charter flights Rossiya company, when the ticket number starts with "195";
  • codeshare flights when Aeroflot is not the main carrier;
  • flights departing from Aktobe (AKX), Atyrau (GUW), Beirut (BEY), Bukhara (BHK), Burgas (BOJ), Varna (VAR), Damascus (DAM), Dushanbe (DYU), Cairo (CAI), Kostanay (KSN), Lisbon (LIS), Male (MLE), Makhachkala (MCX), Paris-Orly (ORY), Busan (PUS), Rimini (RMI), Saratov (RTW), Split (SPU), Tehran (THR) , Tivat (TIV), Ulyanovsk (ULY), Urgench (UGC), Khanty-Mansiysk (HMA), Harbin (HRB), Shymkent (CIT).

Seat options

Consider the most comfortable seats in the cabin.

Many people like porthole seats. If you want to sleep in, plan to spend time reading or working on your laptop, these places are for you.

Seats in the nose of the aircraft are not suitable for adult passengers without children and young people, it is better for them to sit in the tail section, it is free there and sometimes you can even comfortably sit on 3 seats at once.

Seats in the center are absolutely not suitable for families with babies, it is better for them to take the first places in the cabin, in the bow - it will be more convenient to take care of the child there without disturbing other passengers, and passengers will not disturb them either.

Parents with active preschool children should prefer aisle seats: these seats allow you to get up and out at any time, you can comfortably stretch out in them, in addition, passengers from these seats are the first to approach the gangway at the time of disembarkation.

How to choose a seat on an airplane

You can choose a seat in the aircraft cabin during check-in for the flight. To do this, do the following:

  1. On the official website of Aeroflot, go to the section "Online services", select online check-in for the flight and agree to the terms.
  2. In the form that opens, enter the booking code in a special cell (located on the ticket itself, assigned at the time of purchasing an electronic ticket), enter the last name.
  3. In the next form, select your last name, check the data for correctness (first name, last name), check the boxes after verification.
  4. You can now select a seat in the "Select a seat" section. In the form that opens on the diagram, select a place from the free ones and click "Save".
  5. It remains to print boarding pass on an A4 sheet. To do this, you need to save your email address, click the "E-mail boarding pass" checkbox and print the pdf file that came to your email.

FAQ

Where can I check in my luggage if I checked in for a flight online?

When checking in online, you can check in your luggage at the Drop off counter (Baggage Drop Off) or ask the staff at the check-in desk for help.

What should I do if I couldn't print my boarding pass?

The boarding pass can be printed at the terminal for self-registration or ask the front desk staff to help you.

Checked in online and I don't have luggage, what should I do at the airport?

In such a situation, you can immediately go through a pre-flight inspection. On the electronic board, look where the boarding will take place, and head there. After passing all the checks, go to the departure hall, find the exit you need and wait for the boarding announcement.

What should I do if I need to change or return a ticket?

To change the place, you can use the "Change Place" service. Log in, in the "Online check-in" section, click "Change seat" and print a new boarding pass.

In order to return a ticket, you need to contact the Aeroflot ticket office or the contact center, it is better to do this in advance.

When planning your trip, find out how to book your plane seats and choose the options that suit you. If earlier you could only determine whether you want to sit near the porthole or at the aisle, now it is allowed to reserve almost any seat. But under what conditions is the service provided?

Benefits of online booking service

Reservations for aircraft differs from the similar procedure for land transport. After all, initially you get only travel document, and the seat number is given to you at check-in. For this reason, you need to arrive at the airport in advance: this will increase the chance of getting comfortable seats.

But what if you don't want to spend a few extra hours in duty-free stores? Make your reservation online: you can choose in advance at the porthole or at the aisle. If you want to buy a certain seat, the air carrier will most likely ask for an additional fee.

Pre-booking seats on an airplane via the Internet has the following advantages:

  • To carry out the procedure, you only need a computer connected to the World Wide Web.
  • The ability to choose a place in the bow, center or tail section will allow you to find the best option. After all, there are no universal recommendations: some passengers prefer the comfort of a business class located closer to the cockpit, while others rely on safety (according to statistics, in case of accidents, travelers sitting in the tail survive).
  • Pre-booking can be done at any time, and you choose the date and compare prices. Payment is made with electronic wallets or a bank card.

The option to book using the Internet has its drawbacks. Sometimes 2 passengers almost simultaneously choose a seat: the ticket is received by the one who completes the process faster. In order not to compete with another contender for your favorite seat, proceed to the procedure as soon as web-checking (as online registration is called) opens or pay an additional fee at the stage of purchasing a ticket.

What you need to book a seat on an airplane

To book a flight, you will need the following:

  • access to a computer or gadget that has Internet access;
  • passport (to confirm identity);
  • purchased e-ticket.

The latter is also called an electronic ticket: the main carriers have switched to this format. Information about it is contained in the databases of the airline; you will receive it by email. If you have not bought a travel document yet, determine the type of flight, points of departure and arrival, dates of travel. Enter the data in the search form on the website of the carrier or intermediary and click "Find tickets".

Then select the offers you like and click on "Buy". Fill out the form that appears and proceed to payment. There is no reason to fear for the safety of money transfers if you make a purchase on official websites or through trusted intermediaries.

The information will be stored in the airline's databases, and the passenger will receive a copy of the itinerary receipt with the ticket number by e-mail. Some companies even allow you to not print; if you need to present them at check-in for the plane, use the printers at the airport.

If you do not have Internet access, you can contact the air carrier's office or contact them by phone.

Online check-in for a plane: instructions

Airplane seat reservations can be made 24-36 hours in advance (depending on the carrier) when the airlines start check-in. The process goes like this:

  • open the itinerary receipt delivered to your e-mail when buying a ticket;
  • find the booking number;
  • enter it in the appropriate box on the airline's website, indicate your last name;
  • check the information to avoid errors;
  • if you have a frequent flyer card, enter its details;
  • in the opened chart of the aircraft, indicate the desired seats.

Finally, print out your boarding pass, which you will present at the airport. By using this method, you will save time: you will not need to stand in a general queue at the check-in counter.

How to find out how many seats are left on the plane? When passing the web check, you will see the aircraft diagram, where the necessary information is indicated.

How to make a payment

If you book tickets through the network, make payment using a bank card or electronic payment systems. When buying at the ticket office of the airport, it is allowed to pay in cash or by card. Pay attention to the correctness of the specified data, because it can be difficult to return funds.

How to print your boarding pass for an airplane

Some companies accept boarding passes received on the phone, or do not require them to be presented: it is enough to say your last name. But most carriers insist that you make a printout. You can use the printer at your home, at the self-check-in terminal, or at the machine near the counter.

What does a plane ticket look like?

If you printed out a coupon and forgot it at home, don't worry: the action can be repeated. Please also note that you can change the already selected place after the paper document is in your hands. Usually passengers from economy class can choose another option 1 time without paying extra.

Not all categories of passengers are allowed to print coupons on their own. Unaccompanied minors, infants, and people requiring special services must go to the check-in desk in person.

Advance booking: is there a guarantee

Passengers are often interested in whether it is possible to secure certain options for themselves, which they will choose not a day before departure, but a couple of weeks. But the final placement in the cabin is determined at the registration stage. If you didn’t go through it online and didn’t indicate your wishes in other ways, it makes sense to be among the first to arrive at the airport: the chances of a comfortable flight will increase. But it happens that the aircraft starts to fill up from the tail, so the method does not give a 100% guarantee.

Even if you go to the site, open the map and indicate the desired location, the procedure is regarded as "indicating the preferences of the passenger." From the point of view of the company, you order a certain type of service (special service request), but it has the right to refuse you unilaterally. Sometimes airlines provide bonus miles passengers whom they placed on other seats without consent. But this is not their responsibility: compensation is given for the sake of preserving the image.

If you are flying in the business section of the aircraft, all options will be convenient

How to increase the chance that you will sit on the indicated chairs? Pay extra! The “Buy Seat” option becomes available when you make a purchase online, at the box office, in mobile applications. And to save yourself from unpleasant surprises, find out the prices in advance. For example, in british airways the pleasure will cost $ 16, provided that the flight lasts less than 3 hours, and you are traveling in economy class. With a longer stay in the air, the choice will cost $ 32; Business class travelers will pay the highest price as they part with $100.

In some cases, the company refuses to confirm the order: this is due to the fact that the selected option may be necessary for passengers with special needs. Money for the unproven service is returned in full.

How to book seats through mobile applications

On the websites of airlines or intermediaries, customers are offered mobile applications for iOS and Android. They allow you to search for offers, buy tickets, compose difficult routes. At your disposal is a price map and their calendar by dates: postponing a flight for a couple of days often saves money.

You can learn more about the benefits of the Aeroflot mobile app and how to book seats on an airplane using it in the video:

To choose the placement you like on board, follow the same pattern as when working with a stationary device.

Codeshare Information

Does it happen that you study the departure board and see that flights of different companies are indicated at the same time and in the same direction? This does not mean that 2-3 airliners will rise into the air at the same time. In fact, different carriers enter into agreements for the flight, which is why you see several names on the scoreboard. This situation is called code-sharing - thanks to it, companies expand coverage without increasing the number of aircraft.

The option is suitable for travelers who want to be loyal to a certain company and earn miles. You will also book flights with suitable connections.

In most cases, you need to check in for code-share flights at the airport counter, and the procedure is carried out for all “shoulders” of the flight. For example, Aeroflot reports that web-checking for such trips is impossible (in practice, it can sometimes be done). This means that certain boarding options cannot be reserved in advance. But clients are advised to try the following trick:

If you bought a ticket from another company, but in fact you will fly with Aeroflot, contact customer support by phone. Please provide your departure time, destination and your personal details to receive a booking code for online check-in. According to reviews, you can go through the procedure remotely with it.

But, even if the carrier allows you to check-in online, the feedback from passengers indicates that the sites experience failures. To save yourself from unpleasant experiences, you need to find out how much you can book seats on the selected aircraft, and not delay registration until the last moment.

But, even if you go through it using the Internet, it is not always possible to make a choice. Users on the forums claim that on some sections of the route a scheme appears where places are marked automatically. Features of the procedure depend on the carriers, so check the conditions in each case.

Even if the company's website says that you will complete the procedure online, due to technical problems, passengers sometimes have to rush to the check-in counter.

Features of online check-in with airlines

The rules of the carriers are based on general principles, but it is necessary to check the information. In order to take suitable seats on time, pay attention to the features of online registration.

At Aeroflot

The carrier starts web-checking 24 hours before departure and ends 30-45 minutes before departure. For a comfortable seating, go through the procedure early, while there are many places available. But it is not available for flights bound for the US and India: you have to go to the airport.

Keep in mind that even with web-checking, you have to go through security control. Calculate the time for pre-flight formalities, because in 20 minutes. before departure, you must complete all stages.

The ability to select seats depends on the fare of the ticket: in some cases, the function is not available. But how attentive is the carrier to the wishes of passengers who have indicated certain accommodation options? The answer comes from user reviews:

Traveled with a friend from Bangkok to Moscow, booked seats in the "economy". When landing, it turned out that the seats in the first row, which we were going to take, were given to other passengers. The representative of the company said that since the service is not paid, the carrier has the right to change the arrangements. The first row is often provided to passengers with children, so I was not surprised. But when flying to "business", I sat on the reserved 1A, although I did not pay money for the service.

I made sure that booking for accommodation works depending on which point to fly from. When I depart from Moscow, the agreement is respected in 99% of cases. I flew to Munich, London, Bangkok - everything went smoothly. But on the way back, surprises are possible: in Germany, the principle of “how lucky” works, and in London I never got into the seat that I ordered. Even if you were among the first to register for the plane!

When departing from Moscow, there was another nuisance: one day the record that I had booked seats in the bow disappeared from the system. The representative of the company said: “This happens,” and sat me down near the toilet.

Compliance with the agreements depends primarily on the fare of the plane ticket and whether you ordered a paid service. If you chose the "Buy a seat" option when purchasing, then problems occur less often.

To learn more about how to go through the web check procedure at Aeroflot, watch the video:

Ural Airlines: what you need to know

When traveling by Ural Airlines, check in early to select seats. The function becomes available 24 hours before departure, and web check ends 3 hours before this date. You will be able to indicate your preferences, focusing on the free options. To be guaranteed to keep a certain seat immediately after buying a ticket, use the paid service.

The site states that the following categories will not have to pay money for choosing a place:

  • members of the loyalty program who received gold or silver cards;
  • those who bought a ticket in the "Premium Economy".

How realistic are the promises? The answer to the question is given by the carrier's customers:

I used to be satisfied with the company, so I joined the loyalty program. But the service has deteriorated: despite the information on the website, bonus program in practice does not give the right to reserve a specific seat. When I flew last time with Ural Airlines, I decided to look in advance at the aircraft layout: up to the 15th row, everything was free. But I couldn't choose! Why promise then?

Alas, the inability to book a place was not the biggest drawback. It turned out that tickets for my flight were not sold in the required quantity, so it was canceled. It was like I was on a bus! I was warned about the cancellation, but I did not find other tickets at adequate prices, and the vacation had to be canceled. " Ural Airlines They returned the money, but the vacation was ruined.

S7: how to book seats on an airplane

If you want to be seated in a certain seat, S7 will offer you to use the appropriate service. The cost depends on the chosen type:

  • Per booking standard seat will have to pay 300 rubles.
  • Category extra space will cost 1,000 rubles. Legroom will be 25 cm wide and you will be seated at the emergency exit or in the 1st row.

For children aged 2-12 and their parents, the service is provided free of charge, although the choice is limited. They are not allowed to land near emergency exits: in case of force majeure, flight attendants may need help to quickly open the hatches. For this reason, minors or people with disabilities are not accommodated in nearby places.

The price for the service is determined by the tariffs:

  • If you have bought an Economy Flexible ticket, you will not have to pay extra for the booking. You can decide on your wishes at the web checkin stage.
  • Rates for "Economy Basic" are given above.
  • When purchasing tickets under the Business Basic and Business Flexible fares, you will make a reservation at the stage of ticketing. If you do not take advantage of this option, it will be available when you register online.

The service is free for the following categories:

As for the quality of service, it can be judged by the reviews:

On the S7 plane we flew from Novosibirsk to Bangkok, we had children with us (2 kids 2 and 3 years old). To make it more convenient for us, I paid for comfortable seats, spending 12,000 rubles. They were in no hurry to register, because they knew that they had made a choice and transferred the money. As a result, after arriving at the airport, I found out that the seats were given to other people. The company did not even return the money, because for this you need to present boarding passes, which I did not save.

Rossiya Airlines: what you get

The Rossiya carrier also offers the opportunity to choose suitable accommodation on board. If you want to take advantage free service, then you will have at your disposal the seats that were left unoccupied after the preliminary reservation. They become available 24 hours before departure: mark the appropriate seats on the map when checking in online.

For an additional fee, you can choose seats from the categories of Space + (with increased row spacing), A-Zone (in the bow) or Front Rows (in the front rows). You can familiarize yourself with the conditions.

I paid for the Space + category: I wanted a pleasant vacation to start in the air. But it turned out that the armrests of my chair did not fall. And on the right side was the remote control, which occupied an already small space. As a result, I had to sit sideways, and I didn’t manage to buckle up at all. When I tried to put my head on the headrest, it fell off. I demanded that the flight attendant transfer us to other seats, so the money paid for Space + turned out to be wasted.

The recent case of Ann Coulter, a social worker, is an example of how not to behave when you are treated badly on airlines. After flying with Delta Airlines, Ann launched a Twitter campaign where she complained about the breach of agreements.

A few days before the trip, she booked seat 15F, located at the porthole next to the emergency exit. 24 hours before departure, the company canceled the booking and offered Ann the 15D option, which suited her. But when registering, Coulter turned out to be on 15A, which caused outrage of the woman. She expressed it after the flight: almost 2 million subscribers read complaints about non-compliance with the preliminary agreement.

As a result of the proceedings, it turned out that Coulter's claims are related to the fact that she did not read the terms of the contract. She got back the $30 she paid for the booking, but her image was damaged. Insults against the attendants looked especially ugly, which almost led to litigation by the company.

Does the carrier have the right to cancel the booking

What to do in order not to waste time and energy on futile complaints? Read the terms of service. Companies usually stipulate that they have the right to send another airliner on a flight, delay or cancel a flight, and determine the necessary accommodation for passengers in accordance with the load. In fact, they are only required to get you from point A to point B, providing other services where possible. What can you expect by paying for a booking?

When you are given other seats during check-in

When a carrier cancels an arrangement, it is usually due to the fact that seats are given to family members who wish to sit together, or escorts with wards (the elderly or those in need of medical care). Sometimes disabled travelers ask for an aisle seat so they don't have to wade into a seat next to a window. Also, changes are due to the fact that passengers are evenly distributed throughout the cabin so that the center of gravity of the aircraft does not shift. You just need to know how to react in such a situation:

  • If you are asked to transfer, be polite and remember that the carrier is within your rights. Instead of arguing with staff, save your boarding passes to get your booking refunded later.
  • What to do when you are traveling alone with a child or an elderly person? Notify the company in time, and the chances of your booking being canceled will decrease.
  • Have you been put on a broken seat? If there are empty seats in the cabin, take them. When this is not possible, take a photo of the damage: later try to contact the representatives of the carrier and ask for compensation. Alas, you should not count on large sums.

Since the airlines reserve the right to change the arrangements, do not waste your energy and nerves in vain. If the booking is canceled, politely ask the carrier's employees to meet you halfway and, if possible, put you in comfortable seats.

When there are no options available to book

Sometimes it happens that you cannot make a reservation when you check in online, although the function is included in the rate. The fact is that not all options are available for web checking. And those from which it is allowed to choose are occupied! In this case, periodically check the information: other passengers may refuse the flight, and the seats will become free. Also, airlines make a reserve for regular customers, so towards the end of registration, new options appear.

Feature not available? Get to the airport early to get good places. If they do not suit you, contact the employee who checks boarding passes. For example, when family members fail to sit next to him, he asks other passengers to sit in their chairs. Is this your case? Be patient and polite - ask, don't demand. Keep in mind that airport employees are not able to magically satisfy the wishes of passengers!

A separate instruction is provided for those who travel as a family, but cannot reserve seats located nearby. The problem arises when there are more than 1 children: it is difficult to book 4 comfortable seats nearby. Once in a similar situation, mark on the diagram the best of the available options. Later, an airport employee will ask passengers to change places: they will respond more willingly if they do not have to sit near the toilet.

To make it easier for yourself, use the "Buy a Seat" function: it is available when you issue a ticket. True, you will have to pay significantly more! In extreme cases, mark your wishes on the diagram, taking into account that an adult family member should be near each child.

When you did not have time to make a booking or were unhappy with the result

It happens that travelers do not have time to make a reservation or they do not like the chosen option: a family with a baby sits next to it, the seat is broken, etc. In this case, warn the flight attendant that you want to find a more comfortable accommodation.

You can not wait for help, but take the initiative in your own hands. When the announcement sounds that boarding is complete, select a comfortable seat and take it. Just do not try to transfer to chairs located next to emergency exits. You may be asked to return to your seat: options with extra legroom sell for more and are not allowed to sit on your own. Exceptions are possible when the entire row is free.

When is it not allowed to make a reservation?

Selection function suitable places not available if you buy tickets from low-cost airlines. You will not be able to indicate your wishes when traveling on the lines of large companies if you prefer the cheapest fare.

Airfare fares that do not allow seat reservations

Conclusion

When making a booking in economy class, keep in mind that air carriers have the right to cancel it unilaterally. Even if you have made a payment, there is no guarantee to get the desired seat. If you cancel your seat reservation, you will simply be refunded. True, when you fly in the "business" sector, the chances of being in the desired place increase. But in this class of service it will be comfortable wherever you sit. If you booked certain seats in the "economy", but they were not provided, remember: the carrier stipulates the possibility of such situations. Be polite with the staff and ask to find a better option; Your booking money will be refunded.

Today it is difficult to imagine life without various web services. They replace many actions in the physical world with a few mouse clicks, thereby saving our time. On the Aeroflot website, you can book not only tickets, but also seats on the plane. After going all the way from buying a ticket to checking in online, don't forget to turn off your computer and board the plane.

Ticket booking

If you have already compared prices different airlines and decided to fly with Aeroflot, then it is better to buy a ticket directly on the official website of the company. It's both cheaper and safer.

You can book a plane ticket via the Internet for the Aeroflot flight you are interested in up to 331 days in advance, and no later than 6 hours before departure. To do this, fill in the required fields on the company's website:

  1. Choose a route - points A and B.
  2. Determine your departure and return dates if the ticket is not one way.
  3. Specify the characteristics of passengers - their number and age. Possible options:
  • adult (from 12 years old);
  • child (from 2 to 12 years old);
  • infant (up to 2 years old).

No more than six passengers are indicated in one reservation. If necessary, you can issue several reservations.

Choose a flight: direct or with transfers. When you have decided on the flight, enter information about the passengers: full name, passport details.

If the flight is domestic, you need to indicate the data of a regular passport. On the international flights a passport will be required. Be sure to enter the email address to which the booking confirmation will be sent without errors.

Confirm your agreement with the rules and proceed to payment.

In addition, before flying abroad, you need to check if you have a travel ban. A high-quality non-departure.rf service will help you find out information about the presence of debts on loans, fines, alimony, housing and communal services and other things, as well as assess the likelihood of a ban on traveling abroad.

Payment

The site shows how to pay for a ticket booked with Aeroflot. You can use various payment systems, pay by card or come and pay cash at the company's office.

Payment times are very limited. If you choose to pay at the office, the delay will be 24 hours. Before paying for a ticket, make sure that all information is entered correctly. Don't forget to print your e-ticket at the end.

It will not be possible to book airline tickets at Aeroflot online without payment for a long time. It must also be borne in mind that current rules the lowest fare tickets are non-refundable.

Registration

Aeroflot ticket buyers can use the online check-in service on the website. It is convenient because 24 hours before the flight you can check in and arrive at the airport just twenty minutes before boarding. In addition, it is during the registration process that you need to choose seats on the plane.

To start the procedure, on the Aeroflot website, go to the online services tab and select the registration method: using a PC or mobile device.

To successfully check in for a flight, you need to enter the booking code, which is assigned to everyone who purchased tickets through the site, and your last name. After that, the scheme of the aircraft becomes available, and the form, where, in fact, you can choose the most convenient of the remaining places.

Finally, click the "Register" button. This completes the check-in procedure, all that remains is to print the boarding pass. If you cannot immediately send a document to the printer, you can send it to your email inbox to print as soon as possible.



Landing

overdue loans non-performing.rf

For those who do not have luggage, it is enough to have a printed ticket to go straight to the boarding. If you need to check in your luggage, you will have to stand in line to check it in.

To the capital of the Russian North with Aeroflot: Video

And, finally, the most interesting thing is the restriction of travel abroad for debtors. It is about the status of the debtor that it is easiest to “forget” when going on another vacation abroad. The reason may be overdue loans, unpaid utility bills, alimony or fines from the traffic police. Any of these debts may threaten to restrict travel abroad in 2019, we recommend that you find out information about the presence of debt using a proven service not to fly.rf

An electronic ticket is a mark in the airline's database about your flight with all its options, about your personal data and about payment. This entry contains your passport details, flight number, date, fare, fare conditions. Buying an electronic document has many advantages, and one of them is the ability to book a seat on an airplane using an electronic ticket.

How to book a seat on an airplane?

Seat selection when buying a ticket becomes available if you buy a flexible, optimum or business class fare. The more expensive the fare, the more preferential conditions for its service, including free seat selection. Airlines usually don't provide this service when buying with a cheap budget fare. In the best case, you can choose a place for a fee.

So, we book a flight with a choice of seats:

  • you have chosen the direction, air carrier, fare and filled in the passenger data;
  • until the moment of payment, you go to the booking page, where you are offered a map of the aircraft cabin with marked empty seats;
  • on this scheme, you choose the places that suit you. The data is entered into the airline's database;
  • you make payment in accordance with the selected options.

Please note that the seat selection service is usually only available when purchasing tickets on the airline's website. Many agents do not allow you to choose seats when booking. But if you write your wishes regarding the place on the plane in the note to the booking, which can be made in a special window, the agent can take this information into account and fulfill the wishes when issuing your ticket.

Seat reservation at online check-in

Your ticket indicates whether you have the option of choosing a seat when checking in online or not.

How to book a seat on an airplane

If there is such an opportunity, then it is indicated whether the choice is paid or free.

For most air carriers, online check-in opens 24 hours before departure and closes 45-60 minutes before departure. Your course of action:

  • you will receive an SMS message and an email stating that in certain time online check-in for your flight begins;
  • you should go to the website of the airline whose ticket you purchased, enter the booking code and your last name on the website;
  • check passenger data, select a seat on the aircraft cabin diagram. The sooner you check in online, the more likely you are to choose the right seat, because. towards the end of registration, convenient places run out;
  • print your boarding pass. With this paper boarding pass, you arrive at the airport at least 30 minutes before departure and proceed directly to passport control.

Book air tickets on the website of the company "ART-service"

When booking on our website, you have the opportunity to choose the airline and the type of fare with the choice of a seat on the plane at check-in (paid or free).

Reservation and clearance electronic tickets on our website fully complies with the rules of the airline.

How much does a plane ticket cost

A comfortable seat in the cabin will allow you to enjoy air travel. Moreover, it is not at all necessary to go to the airport, because you can choose the appropriate option using an electronic ticket.

How to buy an e-ticket

To make a purchase, you need to go to the website of the air carrier or a web resource that provides intermediary services and perform the required actions. It is advantageous to purchase an electronic ticket on an aggregator website, where there are specific offers of existing flights for the required date. Here you can buy a ticket cheaper.

The sale of an electronic ticket by any of the above methods is safe if it is carried out on the official website of the airline or on another well-known portal. Passenger data will be protected.

Location selection

It should be noted that not every company has the possibility of booking a specific seat in the cabin of an airliner. Various choices may be available:

  • window seat;
  • the most convenient seats only for certain categories of passengers (parents with children, pensioners, pregnant women, tall people);
  • complete lack of choice;
  • payable service;
  • selection of any chair you like.

If there is such a service, then after electronic registration, the ticket buyer will be provided with a scheme of seats in the cabin, free of which are highlighted in bright color. Having chosen the appropriate option, you should move the cursor on the seat and click with the mouse, then press the "Save" button.

Online registration rules

The specified seat is booked for a specific passenger.

Benefit electronic booking seat:

  1. No queue.
  2. The possibility of obtaining a pleasant bonus (some companies practice this service as a thank you for online registration).

Important Points

If an additional fee is charged from the passenger for booking a seat in the cabin on the carrier's website, you should pay attention to purchasing an electronic ticket through an aggregator. The benefit is due to the fact that this kind of service often provides services at the expense of airline commissions, which reduces the cost.

It can be difficult to book a popular flight due to the lack of a sufficient number of good seats, some of which can be reserved by airline employees. In this case, it is recommended to arrive at check-in in advance in order to be among the first and ask the airport staff for a convenient seat.

Purchasing an e-ticket, which gives you the opportunity to choose a seat in the cabin at your discretion, will ensure a pleasant and comfortable flight.

Online check-in for a flight

go straight to registration

If you bought air tickets through the Adestra.ru website, don't forget to register online! This procedure has made life easier for hundreds of thousands of passengers who frequently travel by air. Its advantage is not limited to one point.

Advantages of online registration

Any person who has made an air flight at least once in his life knows that you need to arrive at the airport 2-3 hours before departure, stand for a long time, waiting for your turn for check-in. After checking in, you receive a boarding pass that indicates your seat on the plane, and it is unlikely that you will be given the opportunity to choose this seat yourself. Online check-in for a flight will save you from these problems, namely:

  • You do not need to stand in line, you check in for a flight at home, via the Internet, sitting at your favorite computer (or from a tablet, mobile phone etc.);
  • You no longer need to arrive at the airport 2-3 hours before departure, but only an hour to check in your luggage, because you are already on the list of passengers on board. If you are flying without luggage and hand luggage, then you can arrive even later, at the beginning of boarding the plane and go straight to the boarding gate;
  • You have the opportunity to choose your own seat on the plane and do it in advance before other passengers take good seats. The fact is that an unfortunate seat on an airplane can pretty much spoil your flight experience, so this issue should be taken responsibly. Especially for you, we have created a section on the site where you can familiarize yourself with the schemes seats various aircraft.

The possibility of online check-in is especially relevant when you are late for the plane and do not have time for the "real" check-in. You can register online using mobile internet on the way to the airport. As a rule, the end time is 45-60 minutes before departure, that is, before the end of the general check-in.

Online check-in is encouraged by all airlines, some even requiring passengers to check in online, making traditional airport check-in a fee. Online check-in reduces airline costs.

Many people do not even know that such registration is possible.

Booking a seat on an airplane with an electronic ticket

With its help, you can make your flight much more comfortable.

How to register online yourself?

There is nothing easier. Online check-in usually starts 24 hours before departure, but different airlines have different ways. For some airlines, check-in opens 15 days before departure, it happens that check-in is open immediately after purchasing a ticket. This is usually done by airlines with the same type of air fleet. You have the name of the air carrier on your ticket. Below, under this article, there are links to online registration of various airlines. Select the appropriate airline and follow the link.

Next, prepare your passport or other document on which you are going to fly. We also invite you to read the article Required documents for an airplane flight. Carefully fill in the required fields, select a seat on the plane. Sometimes some places increased comfort are available at an additional cost. You may also be offered additional options, such as choosing a meal or "upgrading" the ticket to business class.

Done: After going through all the steps, you will see a message about successful online registration. A confirmation and boarding pass will be sent to your email address. It is it that you will need to print and have with you in paper form, because without it you will not be allowed to board.

One option for online check-in is mobile check-in. Some airlines have a special mobile application for passenger check-in. If you often fly with this airline, then this opportunity is very convenient. You only need to download and install the application on your mobile device once. Registering will be very easy.

So, you have checked in and received your boarding pass. It must be printed out. There are several ways. The most convenient thing is to print at home (at work or anywhere) on a regular printer. If this is not possible, then this can be done at regular check-in kiosks located at the airport. In these kiosks, passengers check in on their own, but since you have already checked in, you can come up, enter your details at the terminal and print out your boarding pass. Of course, not every airline supports this feature. Finally, you can go to the regular check-in desk and get your boarding pass. Some airports have terminals for printing boarding passes. If you have the airline's mobile application installed, you will be given a QR code after registration. You need to go to such a terminal, attach a phone with this code, and the terminal will issue a boarding pass.

The boarding pass contains the boarding time, boarding gate and other information.

Don't forget: even after checking in on your own, you still need to check in your luggage (if you have one). For this, as a rule, there are Drop Off counters, near which an airport employee stands. These are separate check-in counters for those passengers who have independently checked in for the flight. As you guessed, there will be a much shorter queue than at a regular check-in counter. Some airports have more modern and automated baggage claim systems that allow you to check in your baggage yourself: you put your baggage in, bring your boarding pass to a special sensor, it identifies you and your flight, if everything is correct, the machine issues a baggage tag that must be glued to the suitcase . If you have excess baggage, then you can pay for excess baggage using a bank card.

You might think that all this is complicated and not reliable. Nothing like this. All these innovations are specially designed to simplify pre-flight procedures as much as possible. If for some reason you cannot or do not want to check in your baggage using the above methods, then there is always the “old and good” way: go to the regular check-in desk and check in your baggage there. Tell the employee that you checked in on your own and you only need to check in your luggage, most likely your luggage will be accepted without a queue.

You can check in your baggage no later than before the end of the general check-in for the flight (that is, usually no later than 40 minutes before departure). If you are flying without luggage and hand luggage, then you just have to go to the landing.

We wish you pleasant flights and easy ticket purchase with Adestra.ru!