Using this service, you can make a reservation for passenger trains, both in intra-republican and international (CIS and Baltic countries) messages, with subsequent registration travel documents(tickets) at points of sale (ticket offices) of the Belarusian railway at a personal appearance. Reservation of seats is carried out from 60 to 1 day before the departure of the train, according to the established deadlines for the preliminary sale of travel documents (tickets) for the requested train.

When filling out the order form, be careful: correctly indicate the data about the passenger (last name, first name, patronymic). The key details of the application for determining the route are the station of departure and the station of destination, the train number is an obligatory specifying requisite of the option to follow this route.

The cost of the service for booking is 20 kopecks. for each seat booked.

Up to four places are issued in one order.

Orders are accepted in direct and direct communication. If you need to place an order with a transfer along the way, then you need to send two or more orders, depending on the number of transfers.

To purchase a travel document (ticket), you or your authorized representative must appear at the ticket office to issue travel documents at any time convenient for you before the expiration date of your order specified in the notification. The validity of the order, as a rule, is 2 days (including the day of booking). When booking a day before the departure of the train, the order is made according to the period specified in the notification. When booking on the current day of train departure, the order is terminated 2 hours before its departure, regardless of the date of application.

To ensure that the client is notified about the results of order processing, an on-line polling of the status of the application is implemented using the “Your order” tab.

Addresses, opening hours of points of sale of travel documents can be found at the link.

Applications are considered in the order they are received by the Contact Center of the Belarusian Railways.

Rules for ordering tickets.

You can order a service for booking seats, which is carried out from 60 days to 1 day before the departure of the train, according to the established deadlines for the preliminary sale of travel documents (tickets) for the requested train.

Applications are processed around the clock, as a result of which you will receive an Order Notification to the e-mail specified in your application. The notification will contain the conditions for issuing travel documents.

Passage registration must be carried out within the time specified in the Notice, otherwise the seats will be sold in the order of free sale.

Registration of travel documents in the international railway communication to the CIS and Baltic states is made on the basis of information about the document,

identification of the passenger (children under the age of 14 - birth certificates). When applying for a concessionary fare, you must submit the original document entitling you to the concession.

Please note that travel documents are issued only for the persons specified in the application.

Please note that the issuance of travel documents (tickets) for group applications is carried out in accordance with the Procedure for organizing the transportation of organized groups of passengers by trains of regional, interregional and international lines on the Belarusian Railway, available at the link.

By choosing the following operation, you confirm your agreement with the specified conditions.

Minsk-Passenger - main railroad station and the main railway station of the Belarusian capital. Since the Minsk transport hub is one of the most significant transport centers in Europe, trains of all categories run through it constantly, as a result, the Minsk train schedule is very busy.

The railway station connects the Belarusian capital with European countries. Branded passenger trains operate regular transportation passengers to Austria (Vienna), Bulgaria (Varna), Hungary, Germany (Berlin), the Netherlands, Romania, France (Paris, Nice), Czech Republic (Prague) and Switzerland (Basil).

Trains are recovering from the Minsk-Passenger railway station long distance in many cities of the near abroad. Minsk has a direct connection with the Russian cities of Adler, Anapa, Arkhangelsk, Volgograd, Irkutsk, Kaliningrad, Kislovodsk, Kursk, Moscow, Murmansk, Novorossiysk, Novosibirsk, Saratov, St. Petersburg, Chelyabinsk and a number of others.

Minsk-Passenger is the starting point for international passenger trains connecting Minsk with Evpatoria, Kyiv, Zhytomyr, Lvov, Mariupol, Odessa, Simferopol, Chernivtsi and Feodosia in Ukraine, Karaganda in Kazakhstan, Chisinau in Moldova, Warsaw in Poland and the Baltic capitals Vilnius and Riga.

Republican trains operate regular flights to regional and district centers Belarus (Baranovichi, Brest, Bobruisk, Vitebsk, Gomel, Grodno, Kalinkovichi, Orsha, Pinsk, Polotsk and others). In the direction of Baranovichi, Brest, and Gomel, express trains follow, and commuter trains connect Minsk with Borisov, Brest, Molodechno, Orsha and Osipovich.

Station Minsk-Passenger is located in the city center. There are information and service centers, left-luggage offices and waiting rooms at the station. Ticket offices for suburban and passenger trains are accompanied by a detailed timetable indicating the direction of travel, train number, arrival and departure times and the platform of delivery.

Information about the schedule of trains and electric trains at Minsk station:

The schedule of trains and electric trains at Minsk station today includes 229 long-distance trains, suburban trains and electric trains (including diesels) - 313, 316 of them are passing and 226 - start or end their journey in this locality. Most trains arrive in the morning. The first, according to the schedule, departs at 00:01 in the direction of Moscow-Belorusskaya station, and the last one arrives at 23:55. The average parking time on the platform is 0:19.
Some trains passing through Minsk station do not run every day (they have a special timetable).
The schedule of trains and electric trains at the station Minsk, presented on this page takes into account seasonal changes, that is, the winter and summer version of the schedule is always available.
Tickets for trains and electric trains at Minsk station can be purchased online or at the box office.

1. Rules for placing an order for the purchase of travel documents (tickets) via the Internet
Before placing an order for the purchase of travel documents (tickets), a registration procedure is performed, a personal password is entered, which must be remembered in order to view, if necessary, information about your orders.

When placing an order for the purchase of travel documents (tickets), the details of the trip and personal data of each passenger are entered sequentially in the proposed fields.

The person placing the order is fully responsible for the correctness of the details of the trip and the personal data of each passenger.

Travel documents (tickets) subject to availability in the Express system can be purchased from 45 days

(ticket sales start at 8:00) and not later than 1 hour before the departure of the train from the passenger boarding station.

Travel documents for travel on trains of interregional economy class lines, regional business class lines and international lines are issued at the "full", "child" fare and "no money" for children under 5 years of age without occupying a separate seat.

The tariff for issuing travel documents (commission fee) via the Internet is collected in accordance with the Decree of the Ministry of Economy of May 12, 2011 No. 73 "On approval of the price list for the services of transport railway and automobile terminals" (as amended on May 4, 2012) and is equal to:

on the territory of the Republic of Belarus - 2,400 rubles; in international traffic - 7,800 rubles.

A travel document on a strict registration form can only be obtained on the territory of the Republic of Belarus.

2. Features of placing an order for the purchase of travel documents (tickets)
Seats in different types of carriages are issued by different orders, including the indication of male and female seats in compartment cars and SV carriages (only one of the options can be specified in one order - men's, women's or mixed). To avoid conflict situations on the train, the choice of seats must be made in a compartment, the sign of which corresponds to the gender of the passenger (“male” or “female”).

3. Passenger data
Please carefully fill in the details of all passengers in the order. Before completing the order payment procedure, once again make sure that the information you have entered is correct.

The personal data of the passenger must correspond to the data specified in the document proving his identity. If the personal data in the document is indicated in two languages ​​(Russian and Latin), the information in the order is filled in Russian. If you find an error in the personal data of passengers or the details of their identity documents, you must enter the corrected information before paying for the order.

4. Payment for the order

Payment for an order for the purchase of travel documents (tickets) is carried out using bank payment cards

through the "Internet-banking" system of JSC "ASB Belarusbank";

using Visa, Visa Electron, MasterCard, Maestro bank cards of international payment systems Visa International, MasterCard WorldWide;

with the help of bank payment cards BELKART of JSC "JSSB Belarusbank", as well as BELKART-INTERNET cards of other issuing banks of the Republic of Belarus.

Payment by bank payment card is made after checking and confirming the order. You have 20 minutes to make a decision to pay for the order.

If you exceed the set time, your order will be cancelled.

The cost of the travel document includes the tariff fee for issuing travel documents via the Internet.

For clarifications about the peculiarities of payment by your bank card in the Internet banking system of JSC ASB Belarusbank, the reasons for the refusal of payment, you must first contact the support service of JSC ASB Belarusbank.

Tel: 147

In the event of a dispute during the write-off Money from a bank payment card, you must contact the support service of your bank.

The security of the payment procedure is ensured using IP traffic protection protocols.

4.1. Payment using Visa, Visa Electron, MasterCard, Maestro bank cards of international payment systems Visa International, MasterCard WorldWide; bank payment cards of the BELKART system.

Payment by bank card is made after checking and confirming the order with redirection to the payment gateway. On your decision to pay for the order and enter the details bank card 20 minutes are allotted. If the time limit is exceeded, your order will be cancelled.
When paying for an order, the following bank card details are entered: bank card number, expiration date, name and surname of bank card holders, three-digit verification code (CVV2 or CVC2) located on reverse side card, as well as the name of the card issuing bank. For clarifications about the features of payment by your bank card on the Internet, the reasons for the refusal of payment, you must first contact the support service of your bank.
In accordance with the requirements of international payment systems, in order to increase the level of security when paying, 3D Secure / SecureCode technology (special technology for the security of payments on the Internet) is used. In the absence of an appropriate certificate from your bank for the use of this technology, you may be denied payment by the payment system.

Also, when making Internet payments, Internet Password BELKART* technology can be used.

If you receive a refusal to pay, you should contact the support service of your bank.

* Internet technology Password BELKART - a technology developed by the BELKART payment system to provide additional security for payments on the Internet, in which the cardholder of this payment system is identified by confirming each payment with a secret password.
In accordance with the requirements of 3D Secure/Secure Code technology, when paying for an order, the Issuing Bank may require Cardholders to undergo additional identification. The need for additional identification and its method is determined only by the Issuing Bank. For more complete information about the identification procedure, the Cardholder should contact the support service of the bank that issued the card.
For additional information, please contact the technical support department of Electronic Payments Company ASSIST LLC [email protected].
If for some reason you did not receive an order number or confirmation of the successful formation of the order, before placing a second order, go to the "My Account" section and make sure that the order was not really formed.
In case of any disputes regarding the debiting of funds when paying for travel documents, please contact by e-mail [email protected] and save this correspondence, as well as to the issuing bank, the holder of the bank card of which you are.

Reasons for refusal to pay may include:

1. There are not enough funds on the card.
2. The bank that issued your card has banned payment via the Internet (some banks prohibit payment via the Internet).
3. Visa 3DSecure or MasterCard SecureCode technology is used for a bank card, but the technology is not activated or an incorrect verification code is entered.
4. The data you entered was not confirmed on the payment page (data format error, etc.)

5. The fraud monitoring system rejected the transaction due to suspected fraud.

5. Electronic registration

Electronic check-in for a train - the consent of a passenger to travel on a train on the basis of a contract of carriage, confirmed by an electronic travel document, without issuing a travel document at the ticket office.

Electronic registration is performed:

during the procedure for ordering electronic travel documents after the step "Payment";

at any other time in your personal account, but no later than 1 hour before the train departure from the starting station, simultaneously for all passengers specified in the order.

During the purchase of an electronic railway train ticket, when entering data, it is necessary to tick the corresponding field of the form ("electronic registration").

The status of electronic registration will be assigned to the ticket after payment.

Cancellation of the service (refusal) of electronic registration is carried out no later than 1 hour before the train departure from the starting station of the train route:

on the website in your personal account;

by obtaining a travel document at the ticket office of the Belarusian Railways.

Attention! If the electronic registration service is available, the registration of travel documents at the ticket offices is not carried out less than 1 hour before the departure of the train from the initial station of its route.

Electronic check-in is not carried out if the passenger:

sends luggage in the baggage car;

carries small pets with him in international traffic;

issued travel on the form of strict reporting.

If the service of electronic registration for the train is available, the following is not performed:

issuance of a travel document (ticket) on a strict accountability form;

reissuance of an electronic travel document.

Boarding the train for electronic tickets with electronic registration is carried out after presenting to the carriage conductor a document proving the identity of the passenger (passport of a citizen of the Republic of Belarus, residence permit in the Republic of Belarus, refugee certificate, military ID, other document containing a photograph certified by a seal, and a passenger under 14 years, - passport or birth certificate).

A passenger who, when traveling through the territory of the Republic of Belarus, has paid for two or more travel documents (up to 4) in his last name, can travel both alone and with passengers whose details are not indicated in the Vedomosti, according to the number of paid travel documents.

When traveling in international traffic, boarding a train by electronic registration is carried out upon presentation to the conductor of the car a document proving the identity of the passenger, specified when placing the order.

Returnelectronic tickets with electronic registration is carried out after they are issued on a strict reporting form, i.e. no later than 1 hour before the departure of the train from the starting station of its route. In order to receive a refund, you must issue a travel document at the ticket office based on the order number (14 digits) and return it on a general basis. To avoid misunderstandings, before returning electronic tickets with electronic registration, one should refuse electronic registration through the "Personal Account", since a refund less than 1 hour before the departure of the train from the initial station of its route will not be possible if there is an active electronic registration service through the ticket office .

Attention! If you have canceled the e-registration service by receiving ticket at the ticket office, you must present it when boarding the train.

If you missed the train, then only at the boarding station, 20 minutes after the departure of the train, upon presentation of an identity document specified in the order, you can print an electronic travel document with electronic registration on strict reporting form and return it.

It is not recommended to perform electronic registration if it is necessary to provide a travel document form for a report (for example, to the accounting department for passengers going on a business trip), since the order form is not an accounting document. In this case, it is necessary to print out the travel document at the railway ticket offices (at least one hour before the departure of the train from the starting station of the train route).

Currently, the service of electronic registration in international traffic is available on the following trains , plying in the message between the Republic of Belarus and the Russian Federation, between the Republic of Belarus and the Republic of Latvia, between the Republic of Belarus and the Republic of Lithuania:

Train No: Message:
2 / 1 Minsk - Moscow
4 / 3 Brest - Moscow
8 / 7 Brest - Moscow
12 / 11 Minsk - Moscow

18 / 17 Nice - Moscow (trailer group Brest - Moscow)

22 Prague - Moscow (trailer group Brest - Moscow)

24 / 23 Paris - Moscow (trailer group Brest - Moscow)

25 / 26 Minsk - Moscow
28 / 27 Brest - Moscow
36 / 35 Brest - St. Petersburg
39 / 40 Polotsk - Moscow

50 / 49 Brest - St. Petersburg
52 / 51 Minsk - St. Petersburg
56 / 55 Gomel - Mogilev - Moscow (including trailer groups of cars Soligorsk - Moscow)

58 / 57 Grodno - St. Petersburg
64 / 63 Minsk - Novosibirsk
66 / 65 Minsk - Murmansk
68 / 67 Brest - Saratov

69 / 70 Saratov - Berlin (trailer group Brest - Saratov).

76 / 75 Brest - Gomel - Moscow
78 / 77 Grodno - Moscow

84 / Gomel - St.Petersburg

87 / 88 Minsk - Riga

104 / 103 Brest - Novosibirsk
114 / 113 Brest - Novosibirsk (except for direct carriage Brest - Surgut)

132 / 131 Brest - Moscow
134 / 133 Minsk - Arkhangelsk

196 / 195 Brest - Moscow

376 / 375 Gomel - Adler
510 / 509 Brest - Moscow
516 / 515 Brest - Moscow
538 / 537 Brest - Moscow
552 / 551 Brest - Moscow

801 / 802 Minsk - Vilnius

803 / 804 Minsk - Vilnius

805 / 806 Minsk - Vilnius

807 / 808 Minsk - Vilnius

6. Obtaining travel documents (tickets)

Issuance of travel documents (tickets) is carried out only on the territory of the Republic of Belarus at the ticket office of the Belarusian Railway, equipped with an Express system terminal. The list of points of sale can be found by clicking on the link located at the bottom of the page.

After the payment procedure for the order, an order form is formed, in which the order number (14 digits) is indicated. Be sure to print out the order form or remember the order number, according to which travel documents (tickets) will be issued at the ticket office of the Belarusian Railway, equipped with ACS Express terminals.

Attention! The order number (14 digits) is known only to you, without an order form or your order number, a travel document (ticket) cannot be issued.

If the order form is lost or you have forgotten your order number, enter your Personal Account using your password and find the order you need. If necessary, reprint the order information form.

The order form is not a travel document (ticket) and does not give the right to travel.

Registration is made on the basis of the order form or order number (14 digits), to one of the passengers or his authorized representative on the basis of a document proving his identity.

All travel documents (tickets) specified in the order form must be issued at the same time, partial registration is not allowed. Changing the personal data of passengers when issuing travel documents (tickets) at the box office of the Belarusian Railway is not allowed.

Registration of travel documents (tickets) at the ticket office stops in 5 minutes. before the train's departure.

Reissuance of travel documents (tickets) ordered and paid for via the Internet is not carried out at the box office of the Belarusian Railway.

Making an order and receiving travel documents (tickets) is not carried out during the technological break of the Express system from 3:00 am to 3:00 pm. 00 min. until 4 o'clock 00 min.

7. Registration of travel for children
The passenger has the right to carry with him children under the age of 5 years, if they do not occupy a separate seat, on children's travel documents (tickets) without paying the fare. In this case, non-monetary travel documents (tickets) are issued for children without occupying a seat (simultaneously with the payment of travel documents (tickets) at the "full" fare when placing an order). Such travel documents (tickets) can also be issued upon receipt of travel documents (tickets) paid by the passenger at the ticket office of the Belarusian Railways, in this case it is not necessary to indicate children under the age of 5 in the order.

For a child under the age of 5, at the request of the passenger, a travel document (ticket) with a seat at the "child" fare can be purchased (simultaneously with the payment of travel documents (tickets) at the "full" fare when placing an order).

A child aged 5 to 10 years old must purchase a travel document (ticket) with a separate seat, paid at the "child" rate.

For children who are 10 years old and older, travel documents (tickets) are purchased at the “full” fare.

Issuance of children's travel documents without the simultaneous issuance of an adult travel document is not allowed.

The age of the child is determined on the day of the start of the trip.

8. Passenger boarding the train

Under the contract of carriage, the carrier undertakes to transport the passenger to the destination point with the provision of a seat on the train. The conclusion of a contract for the carriage of a passenger is certified by a travel document (ticket). It is obligatory to indicate in the travel document (ticket) the name of the passenger and the number of the document proving his identity.

The procedure for boarding the train when registering electronically is specified in clause 5.

9. Return of travel documents (tickets) and money due
Return of an unused travel document (ticket) is made by the passenger at the ticket office of the Belarusian Railways, which returns travel documents.

issued in international traffic, is made upon presentation of a travel document (ticket) and an identity document, in accordance with the established return deadlines.

When returning an unused travel document (ticket) issued for travel in carriages of other CIS countries, the Republic of Latvia, the Republic of Lithuania and the Republic of Estonia, the passenger has the right to:

• not later than 24 hours before the departure of the train, receive back the fare, consisting of the cost of the ticket and the cost of the reserved seat;
• less than 24 hours, but no later than 6 hours before the departure of the train, receive the cost of the ticket and 50% of the cost of the reserved seat;
• less than 6 hours before the departure of the train, but no later than 3 hours after the departure of the train, receive a refund of the ticket price. The cost of the reserved seat in this case is not paid.

Return of travel documents issued for travel through the territory of the Republic of Belarus, is made upon presentation of a travel document (ticket).

When returning an unused travel document (ticket) issued for travel through the territory of the BC to the train formed by the Belarusian Railways, the passenger has the right to:

not later than 15 hours before the departure of the train, receive back the fare, consisting of the cost of the ticket and the cost of the reserved seat;

less than 15 hours, but no later than 4 hours before the departure of the train, receive the cost of the ticket and 50% of the cost of the reserved seat;

less than 4 hours before the departure of the train and within 3 hours after the departure to receive back the cost of the ticket. The cost of the reserved seat in this case is not paid.

When returning unused travel documents (tickets), the payer is charged a fee for the return. Tariffs additionally charged when issuing travel documents (tickets) are not returned to the payer.

The cost of services (including bed linen) is fully refundable.

Refunds for unused travel documents issued via the Internet at a ticket office equipped with a POS-terminal are carried out only to a bank payment card.

The term for crediting funds to the card account depends on the bank that issued the payment card, and is up to 3-5 business days.

If you have any questions regarding the crediting of funds for the returned unused travel document, you should contact the bank whose card holder you are.

Return of electronic tickets with electronic registration is carried out after they are issued on a strict accountability form, i.e. no later than 1 hour before the departure of the train from the starting station of its route. In order to receive a refund, you must issue a travel document at the ticket office based on the order number (14 digits) and return it on a general basis. To avoid misunderstandings, before returning electronic tickets with electronic registration, one should refuse electronic registration through the "Personal Account", since a refund less than 1 hour before the departure of the train from the initial station of its route will not be possible if there is an active electronic registration service through the ticket office .

If it is impossible (due to illness, accident, etc.) to receive a travel document (ticket) at the box office, the passenger can send an appeal to the Belarusian Railway Administration (address: Lenina St., 17, Minsk, 220030, Republic of Belarus) or email [email protected](for the appeal of citizens) indicating the order number, details of the trip, reasons and supporting documents. In case of a positive consideration of the appeal, the funds due will be transferred to the home address by postal order.

To return funds to the card account, it is necessary that the following mandatory details are present in the circulation:

surname, given name, patronymic (if any), address of the place of residence (place of stay);

a statement of the essence of the appeal, which must indicate the amount, date and number of the order;

bank details to which it is necessary to transfer funds: name of the bank (branch), current account, UNP of the bank, MFO, personal account of the client.

The Belarusian Railway (Belarusian Chygunka) is a state association subordinate to the Ministry of Transport and Communications of the Republic of Belarus. It includes 66 organizations with the status of a legal entity, as well as three representative offices.

The BC apparatus is considered to be the Directorate of the Belarusian Railway. BC is also connected with the railways of some countries (Latvia, Lithuania, Poland, the Russian Federation, Ukraine).

Contact information of the Belarusian railway:

• Address: Minsk city, st. Lenin 17.
• Phone number: +375 17 225-63-10 (Information).
• Fax: +375 17 227-56-48.
• Official site www.rw.by.
• Hours of Operation: The Help Desk is open 24 hours a day, 7 days a week.

Belarusian Railway

The railway provides moving services not only to anywhere in the country, but also in an international format.
Belarusian cast iron: official website of the company

The site posted online schedule Belarusian railway trains:

Helpful information: Belarusian Chygunka offers to visit the site, which is quite modern and easy to use. Here you will find all the necessary information. The site also has a line that facilitates the search for information, and a personal account of the Belarusian Chygunka.

Moreover, the site is constantly updated, so it is convenient to follow the news of the railway and learn about innovations, changes in train operation and ticket prices.

Promotions, discounts, special offers

The Belarusian Railway takes care of its passengers, providing them with various amenities in the form of a system of special offers.

Current bonuses when buying tickets for the Belarusian railway at the link:

Discounts for travel in the direction Belarus-Russia

They depend on the timing of the sale of tickets to the total cost of travel on the territory of the Russian and Belarusian Railways for passengers when buying compartment and SV cars.

This offer includes:

• 20% discount on the total fare, subject to sale between 60 and 30 days before the departure of the required train.
• 15% discount on the total cost when selling a ticket from 30 to 21 days before the train departure.
• 0% discount for ticket purchase from 20 to 11 days before the train departure.
• When traveling in class SV carriages, as well as compartment carriages of the Belarusian Railways trains in some directions, a discount rate of 10% is also applied from the total cost when purchasing a travel document in the round trip directions.
• 5% surcharge when selling a ticket from 10 days.

When purchasing a ticket for reserved seat category the car has a 10% discount on side seats.

Note! The discount is valid when buying tickets at the box office at the railway station.

When buying tickets for a group in the direction of the CIS countries, Lithuania, Latvia, Estonia, a discount is provided:

• 20% of the fare for a group of adults (10 - 24 people).
• 30% of the cost of a group of adults (starting from 25 persons).

Discounts on travel in Belarus-Lithuania

Passengers who buy a ticket on the Minsk-Vilnius route, upon presentation of travel documents at the ticket offices of the Lithuanian Railway, receive a 10% discount.

Express program

It determines the procedure for calculating and paying money as a purchase of tickets by program participants using plastic cards and non-cash purchase of tickets issued on the official website of the BC.

Note! Such a program must be observed on the website of the BC and the bank.

Belarusian Chygunka develops infrastructure in every possible way freight traffic and offers for transportation:

• Oversized baggage.
• Long loads.
• Heavy loads.

Cargo transportation

All this is included in the special composition of railway transporters, divided into types:

• Articulated - designed for heavy transformers and other bulky goods weighing up to 5000 tons.
• Transport couplings are used when transporting long loads.
• Well - intended for loads weighing up to 120 tons. Such loads have great height or diameter.
• Platform - excellent in use for the transportation of heavy equipment.
• Platforms are used to transport bulky baggage with a total weight of up to 120 tons.

Belarusian Railway transports goods and baggage in accordance with:

• Instructions for the transportation of oversized and heavy cargo on the railways of the CIS member states, the Republic of Latvia, the Republic of Lithuania, the Republic of Estonia ДЧ-1835.
• Decree of the Ministry of Antimonopoly Regulation and Trade of the Republic of Belarus No. 8 dated January 22, 2018.
• Rules for the carriage of goods.
• Regulations for the transport of dangerous goods by rail.
• Rules for the carriage of liquid cargo in bulk in tank cars and bunker-type cars for the transportation of oil bitumen.
• tariff policy.

Note! The Belarusian railway is being improved and strives to meet all modern requirements. This desire gave her the task of opening the "Electronic Transportation". In such a system, it is proposed to place an order for cargo transportation, as well as Additional services and getting all the necessary information.

The operation is performed directly through the official website, through interaction with employees.

Service classes

Various trains pass by the Belarusian Railway.

One of the newest and most comfortable types is the electric train.

Its advantages include:

• Overcoming a distance of 300 km in 3 hours.
• Modern interior.
• The presence of two classes, on which the cost of a ticket depends.

All cars of the electric train are distinguished by spacious seats for passengers and comfortable seats, the ability to charge the phone and luggage racks. There is a cafeteria on the train.

New train

Fast trains also pass through the territory of the Belarusian chygunak according to the directions schemes:

• Minsk - Moscow "Belarus"
• Polotsk - Moscow "Dvina".

• Branded group of cars Minsk - St. Petersburg as part of fast train No. 52/51 Brest - St. Petersburg

All that is needed is to choose the most suitable option for convenience and pricing policy.

Nutrition

The trains of the Belarusian Chygunka provide a range of both free and paid services.

The most popular service is catering on trains.



Tea on the train

The conductor can prepare and serve coffee, tea, and other non-alcoholic drinks to the passenger free of charge, if they are included in the price of the travel document.

On a paid basis are provided:

• Coffee, tea, other drinks.
• Confectionery.
• Personal hygiene items.

To additional free services can be attributed:

• Linens.
• Board games.
• First aid.
• Seat belts.
• Additional information, including stops at the stations of the Belarusian railway.

The Belarusian railway is considered the most comfortable and clean, and the staff is pleasant and polite.

It is surprising that in the 21st century, in order to purchase a train ticket, it is easier to call the reservation number (although it is also not easy to get through to 151), book a ticket and stand in a 40-minute queue at the box office that very evening than to buy the coveted a three-click ticket on the Internet. There are much more clicks, and you risk just not going anywhere.

Just recently, I had to spend at least three hours of precious time to buy the coveted train ticket. I tell you how it all happened.

So you go to the Website of the Belarusian Railways, in the tab "Trains of international lines, interregional lines, regional business class lines" (thank you, it has become easy to find recently), enter points A and B of your route, choose a train and ... nothing not happening. The page of the selected train shows free seats, types of carriages, fare. There are back and back buttons.

To buy a ticket, you need to login. I remember that I registered on the site twice already, but why the third time I can’t find the window where to enter my login and password? .. After several minutes of wandering around the page, I find it in the second tab. Registering.

By searching in the mail, I find the login and password that were once sent to me, enter, click next, on the next page I agree with the Rules and features of placing an order, its payment ... and I get to the page where you need to choose a train.

“Only Russian letters and special characters are allowed,” the site warns me when I try to enter the departure station before I can change the language from English to Russian. By the way, he is not friendly with the Belarusian either.

Next, I enter the stations, date, drive in the number of passengers (maximum 4 per operation). Another window opens where I can change the date and/or time of departure and click "continue". On the next page, I choose the type of car and seat from the available ones.

And on the next page they ask me for my full name, passport number and offer to introduce additional requirements for places (for example, indicate a specific place or ask for only the lower one). By the way, which is commendable, the system saves the data of previously entered passengers (for whom it was possible to buy tickets). Long live time saving!

But while I have not a single ticket purchased through the website behind me, I click "continue", I click "continue" again on the "Checking details of the trip" page.

On the "Order Confirmation" page, I can choose a payment system for paying for the order. Internet banking of JSC “ASB Belarusbank” does not suit me, since I plan to pay with an Alfa-Bank card - therefore, I choose the “Settlement” system (AIS ERIP) and click “pay for the order”.

"It is necessary to pay for the order in the Calculation system within 20 minutes," the site warns me. The list of banks falls out.

Literally in 10 minutes I manage to call my bank, find out how to connect Internet banking (well, I didn’t need it before), I connect it. And then I understand that this is not enough - the card needs to be linked to the Self-Service Banking System (SBS). After all, the site of the "piece of iron" writes that the cardholders of my bank are served by SBS Internet banking. On the SBS website, which I select from the list, they require me to login and password. And of course, this is not the same login and password for Alfa-Bank Internet banking!

On the SBS website I read how to connect: I am offered to go to the nearest ATM in order to open access for Internet banking through it. Then get a check with a username and password at an ATM, enter it on the SBS website and "pay for access to the service within a year." For some reason, the partner bank's ATM does not want to give me access. Meanwhile, the BelZhD website sends a letter to the post office stating that "the order for the purchase of tickets has been canceled" (the time allotted for payment has expired).

There are no hopes to buy a ticket for the train, where exactly 6 seats are left. I had to quickly remember all my friends who could buy train tickets through the site. Suddenly they were more fortunate.

A savior has been found. She suggested a payment method through PLATI.TUT.BY, where one of the hundreds of sections is listed as "Payment for railway tickets" (however, I did not find a word about this payment method on the "piece of iron" website).

In the "pay" section, I enter the payment code, pay by card, and then click "Check payment" on the BelZhD website page. And I have the ticket order form in my hands. It is enough to print and ... exchange at the railway ticket office for a normal ticket. Here's an unexpected twist.

In order not to go to the ticket office, it turns out that you can perform electronic registration in your personal account on the site, but, unfortunately, it does not work for all directions - including this is impossible for the Lviv-Minsk train, for which I still managed to buy a ticket. "TO GET A TICKET AT THE STATION OF DEPARTURE IS IMPOSSIBLE", - it appears in additional information about my order. You will have to go to the cashier with your passport.

In general, it is not without reason that a video with instructions on how to buy tickets is posted on the "piece of iron" website in the "Information for Passengers" section, for which I did not have enough time. And now let's calculate how many actions I had to perform in order to buy a single ticket ...