Rules for the carriage of children by the airline s7. Accompanying a child on an airplane

S7 Airlines has developed two types of themed sets for children aged 2 to 12. On flights from S7 Airlines hub airports, flight attendants will offer children Traveling with S7 kits, and on return flights, Cosmos kits.

Both bundles include a range of creative and educational games to help you make the most of your travel time. Young travelers can choose entertainment to their liking: play with their parents in one of three board games, solve logic puzzles or create drawings with wax crayons in a coloring book.
The sets are presented in soft bags with a bright design and a glow-in-the-dark print. After a trip, they will be convenient to use at home - to store toys, change of shoes at school and kindergarten or materials for extracurricular activities.


S7 Airlines passengers from two years of age can become members of the S7 Priority loyalty program. In the coloring book, each set includes a toy "Young Traveler" card, which, if the passenger wishes, can become a real one. To do this, you need to register on the website www.s7.ru. Miles earned by children under the age of 12 do not expire and do not expire. After that, the mileage accrual rules that apply to adult members of the S7 Priority program come into force.


For passengers traveling with children under two years of age, S7 Airlines has prepared special sets for babies on S7 Airlines flights: a pack of napkins and a cotton bib for babies in a stylish zip bag. It is convenient to use it for various little things needed when flying with a baby.

At Moscow Domodedovo Airport, passengers traveling with children under 12 can check in for a flight at a special counter. In addition, on long flights, parents have the opportunity to pre-order infant or children's in-flight catering on the airline's website. Carriage of baby strollers on all S7 Airlines flights is free of charge.

In this article, we will debunk the myths, misunderstandings and misconceptions associated with transporting children on an airplane. Using the example of the two largest airlines in Russia, we will give answers to the questions that passengers ask online.

Until what age can a child ticket be purchased?

A child ticket can be purchased for a child under 12 years of age. In some cases, to purchase such a ticket, you need to call the call center of the carrier.
If your child is between 0 and 2 years old, it is considered an infant. A ticket is bought both without providing a seat, and by reserving an adjacent seat for a child.

Children from 2 to 12 years old can buy a ticket only with a separate seat.

In order for the child to be next to you during the flight, Aeroflot recommends informing about the transportation of a minor in advance to secure a seat.

If you are traveling with two or more children under the age of 2, the rules of carriage are slightly different.

For the first baby, you buy a ticket without a separate seat, i.e. he will be in his arms. The second and third child must take tickets with a separate seat for each.
Accordingly, the cost of tickets for children will be different.

In accordance with the Federal Aviation Rules (hereinafter FAR), mandatory for all Russian airlines, the age of the child is determined on the date of carriage from the point of departure (Section VIII, paragraph 103).

Example:
You are flying with a child for a week to Barcelona. At the time of departure to Spain, he is still 11 years old. He will celebrate his birthday in the capital of Catalonia. At the time of returning to Russia, the child is already 12 full years old.
In this case, two separate tickets must be purchased. Children's Moscow - Barcelona and adult Barcelona - Moscow.

If at the time of departure the child is already 12 years old, he belongs to the “adult” category. He needs to buy a ticket on a general basis.

Important!
Because at the age of 12, a person does not yet have a passport, when issuing a ticket on a website, for example, S7 Airlines, select the “Other” document type and enter the number of the birth certificate in the field.

Airplane ticket price

Depending on the age of the child, a plane ticket will be free or with significant discounts.

  • A ticket for a child under 2 years old without a separate seat is issued free of charge when flying within Russia. When flying abroad, the discount will be 90% of the fare.
  • A ticket for a child under 2 years old with a separate seat will cost up to 50% discount. In case of absence special conditions use of the tariff.
  • Other children under 2 years old traveling with an adult passenger are transported at a discount of up to 50% of the fare.
  • Children from 2 to 12 years old are also transported at a discount of up to 50%. (FAR, paragraph 106)

Keep in mind that on long flights, the airline may require you to purchase a ticket for a child with a separate seat.

If you need to change the date of departure (reschedule the flight), the child's ticket is reissued in accordance with the age of the child on the date of the (new) departure.

We emphasize:

Despite the fact that a child under 2 years old is transported without a separate seat free of charge, a ticket is required for him. Those. you cannot buy a ticket only for yourself and come to check-in with your child. In this case, the airline will refuse to transport you, because. transportation rules will be violated.

Luggage per child

Depending on the airline, the free baggage allowance for a child may vary.
In most airlines, a child traveling without a separate seat is assigned 10 kg of free baggage.
When buying a ticket with a separate seat, the free baggage allowance corresponds to the fare.

For example, in Aeroflot, these are:

  • Without providing a seat: 1 piece weighing up to 10 kg and not more than 115 cm in size with the sum of three dimensions.
  • When providing a seat, depending on the class of service and fare rules.

In addition to the free baggage allowance, airlines allow you to carry a stroller or cradle for free. The stroller must not be in its original packaging.

Cradle in an airplane for a child

If you need a bassinet to transport your child, we recommend that you call the airline in advance and clarify the provision or possibility of attaching a bassinet to the aircraft.

S7 Airlines does not provide cradles for small passengers.
Aeroflot Airlines has the possibility of placing cradles in the cabin.
As a rule, there are devices for attaching the cradle in the first rows, which have a solid partition.
In Aeroflot, such seats on the plane are only in business class cabins.

Accompanying a child on a plane without parents

In accordance with the FAR (paragraph 104), a child from 2 to 12 years old can fly without parents under the supervision of a carrier. If such a service is provided by the airline.

There are several nuances that the passenger needs to know.

For the most part, airlines offer the service "Carriage under the supervision of the airline" to children from 5 to 16 years old.

Registration of such a service for children under 12 years of age is mandatory. From 12 to 16 years old - at the discretion of parents or legal representatives.
Because this service requires the personal presence of a legal representative and filling out documents; you can buy a ticket for a child accompanied by an airline representative only at the representative offices of the carrier or its agents.

Some airlines charge for this service. Depending on the direction, in Aeroflot, the cost of escort is from 40 euros.

Important!
An adult needs to arrive at the airport with a child and go to the check-in desk. Stay at the airport until the plane takes off.

Please also note that each airline has its own requirements for this service.

In S7 Airlines, children without adults can fly only on direct flights and only on flights under the airline code.
Aeroflot can accompany children on connecting flights and flights with transfers. In this case, parents need to pay for the child's food. The cost of meals for docking up to 3 hours or more is indicated on the official website of the airline.

How is follow-up done:
After check-in for the flight, the airline employee escorts the child on board the ship, where he hands him over to the flight attendant. Parents are informed by contact phone that the child is on the plane.

All documents of the child are put into the tablet (document pocket). When transferring a child to an airline employee, this tablet is put on the child's neck and remains there for the entire duration of the flight.

Upon arrival at the destination, the flight attendant hands the child over to the airport employee. He passes the child to the meeting person.

If the person who is supposed to meet the child is not in place, and it will not be possible to contact him, the parents will be notified about this. If the situation cannot be resolved on the spot, the child will be sent back to the point of departure, accompanied by an airline representative.
The person meeting the child at the airport of arrival must have a photo ID.

What documents does the child need

  • Flights
  • Completed forms and applications with the data of the seeing off and meeting persons (name, address, telephone)
  • Receipt of payment for the service (if it is paid)
  • Child's birth certificate
  • Accompanying person's identity card
  • On the international flights: international passport, visa and other documents for the destination country
  • Power of attorney for the departure of the child.

Important information for sending a child abroad!
Before traveling, consult the embassy or consulate of the host country regarding the travel of a child without parents.

In some countries there are legal restrictions on the movement of minors unaccompanied by legal representatives.
Restrictions may apply to hotel accommodation in the event of a failed connection or flight delay.
The airline may refuse carriage to countries with legal restrictions on the basis of the FAP, paragraph 107.

Text: (c) Oleg Koloshin
Photos: AZAL, SWISS

S7 Airlines (Sibir and Globus) announced the termination of the provision of children's transportation services from June 15. From today it will not be possible to buy a ticket for a baby on flights operated after this date. However, it’s too early for haters of children’s screams on an airplane and other childfree people to rejoice: the restriction does not apply to all children.

We are talking about the service "Organization of transportation of an unaccompanied child under the supervision of a carrier", that is, Unaccompanied minor, aka UMNR, aka UM, aka "Umka". The service allowed the child to buy a ticket, take him to the airport, and then meet him at the airport of arrival. A great idea, for example, to send a little one to his grandmother in Krasnodar for the whole summer. A special officer picked up the child at the airport, went through all the pre-flight formalities with him, and then put him on the plane, where flight attendants took care of the younger generation.

The service was intended for children aged 5-12: the very young must still fly with an adult, while the older ones are allowed to fly alone. Now, in order to send a child of the specified age somewhere, you will have to fork out for a round-trip ticket for the accompanying person, as well as for a notarized power of attorney for the right to export abroad from both parents (if the parent accompanies, then from one), if the flight is international.

There is an alternative: to send the child on a flight of the airline that has such a service. Of the major Russian carriers, these are, for example, Aeroflot and. Its cost can vary from zero to the need to buy a ticket at a full adult fare; an additional fee may also apply: for example, for Aeroflot it is 40 euros per segment, while for Utair a ticket for a child is issued in such a situation at a standard fare economy class no child discount. Transportation must be pre-arranged by phone. At the airport of departure, parents must contact the airline office in advance to fill out required documents. At a minimum, this statement, and for international transportation, it is additionally necessary to have a notarized consent from the parents to allow their child to be transported on an international airline flight without an escort. At the same time, if the flight is indirect, then the service may either not be provided, or it is necessary that there be only one transfer, while both segments in one direction would be operated by the same airline (i.e., the code share will not work, although Aeroflot combination with “Russia” is allowed). Many airports even have special lounges for unaccompanied children. Often the service can be ordered for children aged 12-16, but this is not necessary.

Lounge for unaccompanied minors at Paris Orly airport

The reason for the cancellation of the possibility of transporting unaccompanied children in S7 is commented very vaguely: “We canceled the service due to a change in the technology of the crew on flights. We guarantee the transportation of unaccompanied children on all tickets with a paid and confirmed service,” the press service of the airline said.

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How much does a ticket cost, what to take on a plane and what to do at the airport

In the fall, I was going on my first trip with a three-month-old baby and worried at the same time about myself, the baby and the passengers of neighboring seats.

I imagined with horror that my daughter would cry the whole flight. But everything worked out.

I told how to choose accommodation and pack a suitcase with children's things. Now I will share the subtleties that will save parental nerves during the flight.

Elena Babushkina

traveling with a child

At what age can you fly

Airlines are heeding advice World Organization healthcare. In the first 48 hours of a child's life, they are not allowed on board, in the first 7 days they require a certificate from a doctor. The doctor must confirm in writing that the newborn is allowed to fly. Starting from the second week, you can fly freely, but I advise you to consult a pediatrician in any case.

How much does the ticket cost

In Russia Children under 2 fly free of charge only in the arms of their parents. If there are two or three babies, and one adult, only one child will fly for free. The second and third will fly on children's tickets with a 25% discount from an adult.

Child tickets are required for all children over two years of age. If the child is 2 years and 1 day old on the day of the flight, they will need a child ticket.

If a child needs a separate seat, the airline will make a maximum discount 50% off adult ticket. How more expensive ticket the more discount.


In autumn, I traveled with my daughter to Sochi: she flew for free in my arms. And recently I booked tickets to Georgia. A Ural Airlines ticket from Yekaterinburg to Tbilisi and back cost 18,472 rubles, I paid 1,270 rubles fees for a baby.

Call the airline

Despite the fact that when you bought the ticket you already said that you will have an infant with you, you need to call the airline and talk to the operator about this point. By phone, you will resolve issues with cradles, seats, meals and many other things that you could not specify when buying a ticket.

Number hotline airline is on the company's website or will be indicated in the ticket purchase confirmation.

What are you allowed to take on a plane?

Suitcase. Even if a baby flies in the arms of an adult, he is entitled to luggage space. A child's suitcase can weigh up to 10 kilograms, and the sum of its length, width and height should not exceed 115 centimeters. Suitable for a small suitcase hand luggage: The requirements for them are the same.


Stroller. In addition to a child's suitcase, you can take your own stroller on the flight. There are few requirements: weight up to 20 kilograms and lack of factory packaging. If you bought a new stroller while traveling, be sure to unpack it.

At the check-in desk, the chassis and carrycot of the stroller will be marked with special tags - DAA, Delivery at Aircraft. Such a stroller is checked in as baggage at the gangway or in the aviation sleeve. They return it at the door of the plane or with the rest of the luggage - it all depends on the airport. For example, you will have to wait for a stroller at the baggage belt in Barcelona, ​​Berlin, Washington, Copenhagen, Rome and Stockholm.

In Sochi, I took one suitcase for two and a stroller. Next time I will do the same: my hands were free, the airport security guards escorted me to the elevators, I put a large pack of diapers in the basket of the stroller, which did not fit in the suitcase. The only thing that upset me was the bus: it is not easy to lift a stroller into it alone.

Lightweight pushchairs can be transported in the cabin. The weight of such a stroller should not exceed 4.5 kilograms, dimensions - 53 × 27 × 97 centimeters.


car seat. If you pay for a separate seat on an airplane for an infant, you need to take a car seat into the cabin. The base of the chair cannot exceed the dimensions of 40 × 40 centimeters, and it should not prevent the neighbors from reclining the seat backs. A car seat is required if you are traveling alone with two children under 2 years of age.

What to ask the airline

Before departure, you need to understand where the child will sleep on the plane and what he will eat. These questions will be answered in the call center of the airline. It is better to call there immediately after buying tickets, otherwise the baby will fly without privileges.

Airplane seats. Parents with babies are usually placed in the front rows or at the front of the aircraft. In addition, aviation regulations prohibit such passengers from booking seats in the emergency exit row.

If you choose seats via the Internet, at check-in, the parent and child with a separate seat can be seated. To prevent this from happening, you need to call the airline and ask to assign seats to you.

Children in car seats are usually placed at the window.

Cradle or belt. AT big planes children under one year old and weighing up to 11 kilograms provide cradles for sleeping. The cradle is attached to the partition in the first row and the baby is fastened with belts. To get a bassinet, you need to notify the airline at least 36 hours before departure.

Low-cost airlines also do not have cradles in small aircraft like the A-319, A-320, A-321, Boeing 737. On some flights, cradles are issued by Aeroflot, Ural Airlines”, “Emirates”, “Nordwind”. They usually come with a set of bed linen.


I flew to Sochi with the Rossiya airline, there are no cradles in its planes. The flight attendant gave out a short belt that wraps around the child's waist and fastens to the adult belt in the manner of chain links. At the same time, keep the baby with his head to the porthole: suddenly something will fall from the service trolley.

Nutrition. Some airlines issue passengers baby food. It must be ordered, like any other special, kosher or vegetarian, by phone and at least 36 hours in advance. In booking systems, infant meals have their own code: BBML.

For example, in the standard Aeroflot menu there are three cans of mashed potatoes: meat, vegetable and fruit, cookies and 200 ml of milk. If you're planning a trip months in advance, it's a good idea to look at the infant feeding schedule. So, if from 4 months babies begin to eat vegetables little by little, then from 8 months they can already eat bread.

To comfortably breastfeed on an airplane, you can bring a special breastfeeding cape or apron with you. To avoid problems with the transportation of milk formula, prepare bottles with a volume of up to 100 milliliters. If you feed a child during takeoff and landing, his ears will not be blocked and he will not burst into tears.

What to use at the airport

Mother and child room. The room with changing table and sink can be used by parents of children up to 7 years old. In it, you can safely feed and change the child, but almost always you have to wait in line.

There are also changing tables on airplanes - they are usually located in the toilet. Both at the airport and on the plane, it is convenient to take absorbent diapers and wet wipes.

Priority boarding. Passengers with infants are often checked in at the business class counter and loudly invited to skip the queue when boarding the aircraft. If you are not invited, know that you have such a right.

Fast Track and Marhaba Service. If the travel budget allows, you can pay for the fast track service at the airport ticket office. You can get through quickly with it. passport control, get luggage, go through security screening in a separate corridor. The range of services varies from airport to airport. For example, in Yekaterinburg "Koltsovo" service includes service in the business lounge and Buffet. The cost of such a service starts from $ 35 (2266 R).

Similar services are available at many airports around the world. For example, in Dubai it is called "Marhaba".

Temporary stroller. Some airports provide wheelchairs to passengers. This is convenient if you have a connecting flight. At Vnukovo airport, such a service is available in the transfer hall of terminal A. Strollers are issued to parents with children under 5 years old.

What conclusions did I draw

  1. Do not choose low-cost airlines if you want to fly in an airplane with a cradle.
  2. Be prepared to pay for a child ticket if you are flying alone with two children. Take a car seat with you.
  3. Call the airline after purchasing tickets: tell them you have a baby with you, secure seats, ask for a bassinet and baby food.
  4. Place your baby items in your carry-on suitcase.
  5. Take a stroller on your trip and check it in at the airport.
  6. Plan what you will feed your baby and prepare containers of the allowed volume.

Consultant: Natalya Pautova, Friends Travel

Greetings to all those who have looked.

I'm starting my long story about S7 airlines, get in a comfortable position and get ready for a long journey.

Over the past few years, I have periodically made flights in airplanes in different cities Russia since different airlines. Siberia Airlines flew many times and each time the flight turned out to be interesting.

Siberia Airlines has been on the air transportation market for a long time.

Year of foundation S7 Airlines: 1957.

The company's fleet has more than 70 aircraft, most often Airbus, less often Boeing. The airline operates both domestic and international flights. S7 is based at 2 airports: Tolmachevo (Novosibirsk) and Domodedovo (Moscow).

The planes of this airline are easy to recognize, they are green. The planes are clean and tidy. I didn't see broken chairs.

The airline staff is quite polite and smiling. Despite multiple flights, conflict situations not observed on board. All flights were soft and smooth, without rumble and shaking.

Buying and Refunding Tickets

You can buy tickets both at the ticket office and on the Internet. Refunding a ticket depends on the fare you chose when purchasing (either impossible or with a loss of money).

Application S7

By installing this application on your smartphone, you can control your bonus account, buy and book a ticket, check in for a flight, watch the departure board, etc.

check-in

You can check in for a flight on the airline's website 30 hours before departure, in the S7 app or at the airport.

When buying a ticket with a cheap fare, a free seat selection on the plane is not possible. EXCEPTION: passengers with children. Children under 12 are given certain seats in the cabin, so already when buying a ticket, you will be assigned a seat.

Carriage of luggage

There are a couple of nuances in transporting luggage with this airline. The baggage allowance for 1 adult passenger is 23 kg + hand luggage 7 kg. A few years ago, my wife and I flew from Novosibirsk with one suitcase, which weighed a little more than 23 kg. The airline employee at the check-in desk offered 2 transportation options: put the excess in the second bag (for each passenger) or pay for the excess. Previously, we did not have such problems with other airlines, one baggage was taken into account for two passengers and we did not have to pay for overweight. We were not ready for such a turn of events, we did not have a spare bag in our pockets and we were forced to pay for the excess. Now at home, before flying with the S7, the weight of the luggage is checked to the gram.

Transportation of a baby stroller

This service is provided by the airline free of charge, even if you split the stroller into 2 units. When checking in your baggage, you can check in the stroller right away and walk around the airport with your baby in your arms, or you can check it in as baggage at the gangway of the plane. It is possible to get a stroller both at the gangway and together with the main luggage. Our stroller, weighing 13 kg, was divided into 2 blocks before the flights and was always transported free of charge. At check-in, the stroller is weighed and checked in as oversized baggage at a separate check-in desk.

Meals on board

I have a couple of complaints about food to the airline. Once, after dinner on board a ship, I got badly poisoned. The second case occurred not so long ago, for breakfast was offered chicken and potatoes, in which there was quite a lot of ginger. Ginger is such a product, the presence of which in food should be warned in advance.

The food portions are good, the dishes are hearty. Even on short-haul flights, a light sandwich lunch was provided (although another airline on the same route had no snacks at all and only served drinks).









Tea and coffee are relatively good quality. Always offered lemon and milk for drinks. From soft drinks: drinking water with and without gas, 3 types of juice, sometimes Pepsi and similar sodas. The number of soft drinks is not limited, you can order both water and juice at the same time. After the main meal, the staff re-offers hot drinks.

For a fee, you can pre-order individual meals, baby food.

The airline uses good quality disposable tableware, so you won't get poorly washed mugs.


Flying with a child

A child under 2 years old is transported free of charge without providing an extra seat. The cradle is not provided, the child spends the entire flight in the arms of the parent. A seat for the child is assigned automatically, as this seat must be equipped with an additional oxygen mask. Relies on a child under 2 years old free transportation baggage up to 10 kg + free carriage of a stroller.

On the plane, the child is fastened with an additional seat belt to the parent's belt.

The airline makes gifts for children. On one flight we were presented with a bib and wet wipes, and on the second flight we did not get a gift. The neighbors were presented with a bag containing pencils and a notebook with assignments.



Young children travel best when they are breastfed.

Ways to save money with S7

1. Participate in the loyalty program. This program is beneficial for frequent flyers. For flights are charged bonus miles, which can later be exchanged for a ticket, but in this case you still have to pay for the fees. The number of miles can be increased during online check-in for a flight (for online registration earn 50 bonus miles) using a joint bank card(S7-Tinkoff, Alfa-Bank, Promsvyazbank, Bank of Moscow), using the services of partner companies (hotels, car rental, insurance, online stores, etc.).

In more detail, I would like to dwell on the accrual of bonus miles when shopping in online stores. The list of online stores is quite wide, among them: Lamoda, Aliexpress, Daughters and sons, M video, iHerb, Sportmaster, Obbi, etc. In order to receive bonus miles, you need to go to the S7 airline website --> to the S7 Priority section --> program partners --> online stores --> to the desired store to make a purchase.

You can also transfer the missing miles to your friend, family member. The minimum transfer is 500 miles. The cost of translation is 375 rubles.

From time to time, the airline has Special offers for accrual of additional miles on certain destinations.

3. Probably each of us paid attention to how much food costs at the airport. I have always been interested in the question - where does the airport staff eat, which receives an average salary. At Domodedovo Airport, on the territory of the parking lot, there is the S7 building, which houses a canteen for employees with free entrance for other visitors.



Dining room address: Domodedovo building 6/1.

The dining room is clean, comfortable, there are many visitors in it, there is enough space for everyone. For 150 rubles, in 2018, I bought a full meal, consisting of chicken soup with noodles, rice with chicken cutlet and compote. The portions are big, the food is delicious. The dining room has a fairly large assortment of dishes, cash and cashless payments are possible.

Canteen opening hours:

From 6.00 to 23.00.

Breaks: 10.45-11.15, 16.00-17.00

Menu pricing example:

Buckwheat 150 grams - 35 rubles

Chicken cutlet 100 grams - 75 rubles

Bread - 3 rubles per 1 piece

Morse 200 ml - 25 rubles

This is where the journey ends. Thank you for stopping by.