Dear Tripadvisor visitors, good day to you! I rarely write reviews. But now I consider it necessary to provide the following information to those tourists who are going to choose a CWR hotel for their vacation. I want to note right away that I am more than an unpretentious client of Egyptian (Ukrainian, Turkish, ....) hotels and I always try not to notice those shortcomings that could negatively affect the quality of rest. But this time somehow it didn’t work out ... sorry ... So, I will try to state the information briefly and without any emotions: 1. ROOMS - far from new, but everything is in good condition my wishes regarding the settlement were taken into account). Beds and towels are perfectly clean. Everything works fine, no complaints. 2. TERRITORY - clean, everything is clean and green. One heated pool - water +28", in the water park + 22". 3. WEATHER - winter, it is winter in Africa too. The air during the day warms up to a maximum of + 24 ", the sea is + 22" -23 "(considering the wind, it's cold to swim). It's comfortable to be on the beach only from 10.00 to a maximum of 15.30. Do not forget warm clothes, early in the morning and after 18.30 it's really cold. 4. BEACH - very large, more than enough sunbeds and umbrellas. The sand is dirty - EVERYWHERE BUGS, garbage, food leftovers, racks for collecting dirty dishes are filled to overflowing. Together with towels, IMMEDIATELY take a red flag! Otherwise, you will not have any opportunity to sunbathe calmly and two minutes! Sellers go just an endless stream. Outside the beach (if you go to the left / right side) everywhere horse, camel dung, which no one cleans up. 5. The SEA is clean, not deep, the entrance is gentle. There are NO corals and fish in the sea 6. SERVICE To begin with, it should be noted that the hotel has organized a multifaceted system of color differentiation of tourists: bracelets are available in blue, black, red, gold, pink, .... colors. For the Slavs - blue bracelets. I can’t write anything to their owners, on the part of the service personnel. It is simply ABSENT ("absent" from the word ABSOLUTELY). You simply do not exist, all attention is given only to foreigners. If you think baksheesh is going to make a big difference, it's not. In this hotel $ 1 - no one steals for a tip. Of course they take it, but you should have seen those condescending smiles on the faces of the attendants. All bars have huge blue tip boxes. So, if you didn’t put anything there, then EVERY TIME leaving the bar counter you will have to hear a “hiss” in Arabic, the content of which can only be guessed at. This is very annoying! 7. HOTEL CAPACITY - 60% foreign pensioners, 40% parents with children (French, Italians, Poles, Germans...) 8. SMOKING AREA. They simply don't exist. EVERYTHING AND EVERYWHERE smoke ... on the beach, near the pool, in all bars, including the Lobby. That is why you simply will not have any opportunity to breathe clean air! 9. FOOD. The variety of dishes in the dining room is large, but there is NOTHING to choose for food! Of the variety, only the following dishes are edible: scrambled eggs, salads, fries, chicken, cake (only twice), pastry, yogurt, jams. It's all! Alcohol, especially wine, is just disgusting quality. I admit that such a deplorable state of affairs in the field of nutrition is partly justified by the low season. But pastries could be made normal regardless of the season! ? ! ? There is only one solid YESTERDAY, not tasty, STICKY puff pastry! ... there are simply no words .... 10. EXCURSIONS. The tour operator bought two tours to Luxor and Cairo. Unfortunately, the time spent historical places, amounted to less than 30% of the total time spent in these cities. 70% of the time the tour operator DRAGGES you around souvenir shops and shops. It's just some trash...! The guides all the way do nothing but try to sell you some garbage - tea, coffee, cane honey .... Complete kapets! Before buying these excursions, please think 100 times whether it is worth spending time and effort on tiring journeys (to Luxor - 4 hours one way, to Cairo - about 7). In the immediate vicinity of the hotel buildings there is a bar "Jamaica". From 19.00 to 23.00 live music is organized in it, which is heard not only by 10 visitors to this bar, but also by all other guests. Therefore, you will have the opportunity to go to bed and fall asleep only after the completion of the program! Thank you for reading this review to the end! If you have any questions, please write, I will answer with pleasure! I wish you all the right choice of place and time of rest! P.S. Dear hotel management, please do not bother feedback to this review. Direct your energy to correct these shortcomings. Thank you very much for not commenting!…

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Date of stay: December 2019Trip type: Romantic trip

4 thanks

Healthy

Response from Business D, Guest Relations Manager at Caribbean World Resort Soma Bay

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rested for four (3 adults + children (7 years old)) from 1 to 11 August 2012, minuses: varied food (unpeeled potatoes); diluted alcohol (diluted beer, especially at the pool bar, the best wine is in the building of the main restaurant, draft (not from a bottle) white during lunch and dinner); drinking water highly chlorinated; juices, as elsewhere, drank and the dye lasts half a day; water dispensers only behind the bar (except for the central one), i. to drink plain water you have to stand in a queue; in...

We rested from June 21, 2012 to July 01, 2012 with nine people (5 adults and 4 children - 2,3,5,6 years old). The hotel was chosen aiming at a "seal vacation", so that nice beach and sea. Before that, we had a rest with a lot of excursions, there was no time to sunbathe, and only 4 months ago. I must say right away that this is not the first time we have a rest, we have been in top fives and threes, there is something to compare with, but we always go charged for rest, and not for finding flaws. It was the first time in Tunisia and my impressions of the country were only good. Country of origin...

Hotel Reviews 2011 of the year

We rested together with my husband from July 21-28, 2011. In general, the hotel corresponds to 4 *. I immediately write what I didn’t like: the food is monotonous, long queues for main dishes, there is no serving on the tables, one salt shaker for the whole room. the main dining room !! The rooms are not very good (the equipment does not work in the bungalow, the water does not drain in the sink), later we were moved to the building for free at our request, everything worked, the room was normal. Linen, towels are not very clean, there were stains. But most of all, what terribly bothers us ...

Hotel Reviews 2010 of the year

We rested in the second half of August together with my wife and a five-year-old child. The tour was from the Bibleo-Globus company. We arrived at Monastir airport at 9-00 local time, went through passport control, filled out migration cards, there was an insignificant queue, it took 2.5 hours to get to the hotel, an air-conditioned bus. Upon arrival, we were immediately taken to breakfast, since check-in at the hotel was at 14-00, without delay, quickly changed clothes, left things in the reception hall and ran to the sea, I really wanted to soon ...

My husband and I stayed at the hotel at the end of July. I liked the rest very much, like the country itself! I was struck by the beautiful and warm sea, as well as the white velvet sand on the beach. The hotel is not bad, with a large green area and a beautiful pool. True, the room we got for 2 adults is small and shabby. It turned out that all rooms 2-ki in this hotel are like that. They wanted to move to a two-story family room for 4 people with the same distressed couple, but that on the 2nd floor of the room there is no wardrobe, no mirror, no TV ...

Hotel Reviews 2009 of the year

We stayed at the hotel in July 2009. I cannot share the rave reviews from previous respondents. Perhaps out of season or at the very beginning of the season everything is as described, but not in mid-July! Firstly, the travel agency "stole" the whole day from us: instead of the promised departure at 7:30 in the morning, we took off at 21:30, and our questions about this were answered that the airlines themselves can reschedule flights, for which the travel agency has no responsibility does not carry, and only nights are considered in the hotel. To places...

Hotel Reviews 2008 of the year

Large, with well-groomed green area good hotel. All around are paths, flowers, flower beds, barchiks and sheds, etc. The photos of the hotel on the website and on the forums are true. The main building with the reception and the restaurant has a large swimming pool, with animation during the daytime, but the sunbeds are mostly occupied by those who live in the nearest buildings (mostly foreigners). The second complex of pools is with slides, but the entrance is paid - 5 dinars / 4 dollars per day, they give a bracelet for the day. Four slides for adults and children...

I had a rest in this hotel in the middle of May 2008. To be honest (I will deviate from the title :), I am surprised after reading the previous reviews. Painfully they are negative. Maybe in a year and a half everything has changed for the better, but I gave the hotel a rating of 5, and this rating is precisely from the impression of the hotel and the rest in it. And even what I will describe further with a critical commentary is either insignificant or has no direct relation to the hotel. By the way, on other sites/forums, reviews about this hotel are quite positive....

The hotel deserves only positive characteristics - worthy of its 4 stars! All employees are very friendly and even the Tunisians themselves - living outside the hotel - are very cultured! A separate conversation about Alice - no doubt the fact remains that she also needs to earn a living somehow, but the path she has chosen for her income is very unpleasant; she tells all the visiting tourists some horrors about the fact that it is dangerous to ride with taxi drivers, that only 3 passengers can sit in a taxi. Izna...

Rested from 23.09.07 to 30.09.07. 1. The hotel is not a 30-minute drive from the airport, but almost 2.5 hours away. And you will find out almost when you already pick up the tickets. Since the flight is evening, they arrived there at night. Nobody saw off the tour operator to the bus (as normal foreign tour operators did, I forgot which one we had, but in Russia there is only one tour operator with this hotel), we were told something like: "Go left, then right, there will be parking buses, find the number ...

Hotel Reviews 2007 of the year

If upon arrival you demand your own upon check-in, then everything will be OK. In general, the hotel consists of 4 building zones: the first and second buildings for foreigners, the 3rd and 4th for service personnel and Russians with Arabs. The 1st and 2nd Corps are purely for foreigners (Italy, Germany and France). Everything is great there. Good numbers. air conditioning, hot water, that is, everything is fine. If you want TV, you can't wait. The number of remotes is limited. If there is a remote control, then bail 20 bucks. Then at the...

We stayed at the hotel in July 2007. It took almost 2 hours to get to the hotel. The hotel is located in a village under construction: there is nowhere to go. The area of ​​the hotel is very good. You will be entertained with all their might, but mostly in English, German, Italian and French. Russian is almost unknown. European cuisine. Not bad. The rooms do not correspond to 4 stars. We especially do not recommend getting into the 4th building. We rested for 15 days. Of these, it was stormy for 8 days and carried all kinds of dirt to the shore. The sea looked like a dump. AT...

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Grade 7.0 from 10

I will increase my price, I am satisfied! If you don’t call in the next week (and the stench is everywhere), then I can say that it’s a heavenly place. In Egypt, I'm not the best, I'm equal to that. Upon arrival at the hotel, we were promptly settled and taken to the room (they drove to the airport for about a year).… More ▾ I will increase my price, I am satisfied! If you don’t call in the next week (and the stench is everywhere), then I can say that it’s a heavenly place. In Egypt, I'm not the best, I'm equal to that.
Upon arrival at the hotel, we were promptly settled and taken to the room (they drove to the airport for about a year).
By the way, that ohayna territory is great, a wonderful beach with an even more comfortable entrance to the sea. Space and clean rooms, in which everything is necessary.
According to a friend, you really want to give respect to the staff. It's not a secret for anyone that the service in the Egyptian hotels of the middle class is subdued, but not in the right mood. The staff is friendly, respectful, and amiable, if there is a stink, the stench may react instantly.
You can know about the cuisine, choose the average one for yourself, savory, to the point, the waiters always drunk and brought to the table.
I don’t see savory cavi in ​​Egypt anymore, I tried it on a bar for 2 dollars, that bula was zodivana - you need it, try it, don’t hesitate.
I’ll turn around out of satisfaction, so trim the Caribbean world, I’m only supporting the improvement of your equal!

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Grade 7.0 from 10

If you prefer calm and quiet rest, then you are definitely here. We chose the hotel for the purpose of complete relaxation, silence and privacy. Four of us flew (2 pairs of adults). We lived in two private rooms near.… More ▾ If you prefer a calm and quiet holiday, then you are definitely here.
We chose the hotel for the purpose of complete relaxation, silence and privacy. Four of us flew (2 pairs of adults). We lived in two separate rooms side by side. The rooms are ordinary, overlooking the garden, there are no questions about cleanliness, the staff is diligent, cleaning and changing towels every day before dinner, they always brought cosmetics and water, tea and coffee were reported as needed.
I liked the water park, but the water in the pool was cool, and we were during the winds.
The beach is good, clean enough, towels were issued once a day on cards when they asked to be replaced. wet, they said it was impossible (they didn’t swear, no, no, no).
The food was fully arranged, meat, cereals, potatoes, pasta are all in different types everything is delicious.
Alcohol and drinks at the bars are local, I don’t like it, so it’s better to stock up in duty free.
We stayed on the beach a couple of times at lunchtime, enjoying the sea and the silence, and at that time the beach bar served decent enough snacks, hot dogs, burgers, potatoes, vegetables.
So I can safely advise the hotel, there are no big minuses in it, a maximum of small flaws that can be everywhere and do not greatly affect the rest.

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Grade 9.0 from 10

We have already been in this hotel, the price-quality ratio suits me. According to the regulations, they check in after 14:00, but in many other hotels where I was settled for an hour, this is of course a big plus for the hotel when they check in quickly.… More ▾ We have already been in this hotel, the price-quality ratio suits me. According to the regulations, they check in after 14:00, but in many other hotels where I was settled for an hour, this is of course a big plus for the hotel when they check in quickly. We really asked for one thing, settled in another room, but we did not pay extra, we are not very happy with the check-in. The hotel and rooms are clean. We fed well, for this money it's just super, we were before a year 4 ago then the food was better and now decently. The sea is excellent, there is a sandy entry. You can safely go, very good for your money, this is not the hotel when you paid and arrived, but it is even worse than you thought. The hotel is family, for young people it will be boring.

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Grade 8.0 from 10

The company was accompanied by 4 adults and 2 children. Gothel was worthy of everyone. Already 5 times in Egypt and є z chim matched. Three pluses: - Garne service. Zvichayno to summer Europeans more chuckle and serve, but we were not deprived of respect.… More ▾ The company was accompanied by 4 adults and 2 children. Gothel was worthy of everyone. Already 5 times in Egypt and є z chim matched.
3 pluses:
- Garne service. Zvichayno to summer Europeans more chuckle and serve, but we were not deprived of respect. Nobody asked for tea, didn't "beep" on us and bored us on the beach. Everyone laughed and sang with us. We got it all right.
- spacious rooms, furnished in a normal standard. Picking up a miracle.
- food for every budget is super. Bagato m "clear seas, lubricated fish, fresh vegetables / fruits, everything is tastier and even fresher. Once in 10 days there were seafood))
- a great team of animators, charged with positive and active changes. The child animation is also well done. Show-program of a leather evening, which will be done until 01:00.
- the beach is clean, a lot of new beds. The entrance to the sea is gentle, the water is clear, but at the same time it is cold)).
- a great swimming pool with pіdіgіvі and fountains with hot water))
Bulls and minuses are great:
- well, alcohol is everywhere in Egypt, and in Albatross and the Caribbean they pour from one package))
- there are no corals, there are few fish. Then a man to the right overlooking the beach, swimming with a majestic turtle))
- the swimming pool with gyrkas is not supported, so we only hit it a couple of times there, and that’s not all, but only the harts themselves))
- in the soul there are slimy tiles and there are no gum kilimki. Sin weeping and smashing his head, they sewed it up ((we need to be more careful. But you can also eat in some place ...
I guess everything, we are satisfied with the hotel, and it is possible to choose it again. Yakshcho will write food))

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Grade 4.0 from 10

The choice of the hotel was made solely on the basis of positive feedback from couples who visited the hotel with their children. In almost every review, we found a solid positive: ".… More ▾ The choice of the hotel was made solely on the basis of positive feedback from couples who visited the hotel with their children. In almost every review, we found a solid positive: "...great hotel, beautiful beach... for kids better conditions you won't find... varied and tasty food... lawns, palm trees......." However, only after visiting the Caribbean came the understanding that the situation in the hotel is far from ideal.

That is why it is time to briefly describe those negative feelings that remained after a visit to caribbean world resort. So, the main disadvantage is food. I have no desire to describe the dining room menu, I will only say one thing, during lunch and dinner I had nothing to feed my children! Only breakfasts with their standard omelettes and yoghurts saved the situation. All other food is low quality, not tasty, not healthy and monotonous. I don’t know if I need to say that there is no children’s menu in the dining room!

The only edible meat is portioned beef, but the staff gives it out in such a way that all appetite disappears. There is no way to have coffee in the hotel. The liquid that pours from falling apart (in the truest sense of the word) machines can not be called COFFEE!
Caribbean is the first hotel in which I did not have a chance to eat normal dates. Imagine a picture: in the dining room there is a basin in which small, shriveled, beaten-broken fruits filled with sweet liquid were poured ... Appetizing, isn't it?

If you don't believe, please visit this hotel and see for yourself.

The hotel is 60% full of foreign pensioners and that is why, during my stay, I did not leave the feeling that I was in a nursing home. Forgive me, please, but I have to add that the prevailing majority of them, judging by their appearance and behavior, in their homeland belong to the lower social strata. For me, the most unpleasant moment was that all these pensioners smoke and smoke even near the only, warm, children's pool. To my repeated remarks that there were small children around, they had only one answer: "Nicht ferstein"!

In addition, foreigners pick up food at the bar and consume it exclusively on the beach. That is why all the beach racks for collecting dirty dishes are filled to overflowing every day! And of course, where there is dirt, there are flies ... there are a lot of them on the beach. Don't forget to take repellents. If you don't believe, please visit this hotel and see for yourself.

Another disappointment was the fact that Caribbean does not have a kids club and a children's animation program.
Two words about A la carte, there are two of them - Italian and Arabic. In Italian, all food is from the canteen. There is simply nothing to talk about!
The trick of the Arabic is that visitors are served a variety of meat on the coals. Tasty, but there is so much smoke in the restaurant that you can withstand it for a maximum of 30 minutes ...
In conclusion, I can say the following: if the tour operator offers you an exceptionally favorable price, then it may make sense for you to visit the Caribbean world resorts. In all other cases, I recommend choosing another place to stay.
good luck for everyone!

R. S. About the January weather: the air temperature during the day is +22", in the evening +16"-18". The water temperature in the sea is +22"-23". In other words - do not forget to take warm clothes for the children!

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I rarely write reviews. But now I consider it necessary to provide the following information to those tourists who are going to choose a CWR hotel for their vacation. I want to note right away that I am more than an unpretentious client of Egyptian (Ukrainian, Turkish.… More ▾ I rarely write reviews. But now I consider it necessary to provide the following information to those tourists who are going to choose a CWR hotel for their vacation. I want to note right away that I am more than an unpretentious client of Egyptian (Ukrainian, Turkish ...) hotels and I always try not to notice those shortcomings that could negatively affect the quality of rest. But this time somehow it didn't work... sorry...

So, I will try to state the information briefly and without any emotions:

1. ROOMS - far from new, but everything is in good condition (before settling, I paid $ 25 and all my wishes regarding the settlement were taken into account). Beds and towels are perfectly clean. Everything works fine, no complaints.

2. TERRITORY - clean, everything is clean and green. One heated pool - water +28", in the water park +22".

3. WEATHER - winter, it is winter in Africa too. The air during the day warms up to a maximum of + 24 ", the sea is + 22" -23 "(considering the wind, it's cold to swim). It's comfortable to be on the beach only from 10.00 to a maximum of 15.30. Don't forget warm clothes, early in the morning and after 18.30 it's really cold.

4. BEACH - very large, more than enough sunbeds and umbrellas. The sand is dirty - BUGS EVERYWHERE, garbage, food leftovers, racks filled to capacity to collect dirty dishes. Together with towels, IMMEDIATELY take the red flag! Otherwise, you will not have any opportunity to calmly sunbathe for two minutes! Sellers are just an endless stream. Outside the beach (if you go to the left / right side) everywhere is horse, camel dung, which no one cleans up.

5. SEA - clean, not deep, the entrance is gentle. There are NO corals and fish in the sea.

6. SERVICE. To begin with, it should be noted that the hotel has organized a multifaceted system of color differentiation of tourists: there are bracelets in blue, black, red, gold, pink ... colors. For the Slavs - blue bracelets. I can’t write anything about the attitude towards their owners, on the part of the service personnel. It is simply ABSENT ("absent" from the word ABSOLUTELY). You simply do not exist, all attention is given only to foreigners. If you think baksheesh is going to make a big difference, it's not. In this hotel $ 1 - no one counts as a tip. Of course they are taken, but you should have seen those condescending smiles on the faces of the attendants. All bars have huge blue tip boxes. So, if you didn’t put anything there, then EVERY TIME you leave the bar you will have to hear a “hiss” in Arabic, the content of which can only be guessed at. This is very annoying!

7. HOTEL CONTINGENT - 60% foreign pensioners, 40% parents with children (French, Italians, Poles, Germans...).

8. SMOKING AREAS. They simply don't exist. EVERYONE EVERYWHERE smokes... on the beach, near the pool, in all bars, including the Lobby. That is why you simply will not have any opportunity to breathe clean air!

9. FOOD. The variety of dishes in the dining room is large, but there is NOTHING to choose for food! Of the variety, only the following dishes are edible: scrambled eggs, salads, fries, chicken, cake (only twice), vermicelli, yogurt, jams. It's all! Alcohol, especially wine, is just disgusting quality.
I admit that such a deplorable state of affairs in the field of nutrition is partly justified by the low season. But pastries could be made normal regardless of the season. There is only one continuous YESTERDAY, not tasty, STICKY puff pastry!... there are simply no words...

10. EXCURSIONS. The tour operator bought two tours to Luxor and Cairo. Unfortunately, the time spent at historical sites amounted to less than 30% of the total time spent in these cities. 70% of the time the tour operator DRAGGES you around souvenir shops and shops. It's just some trash...! The guides all the way do nothing but try to sell you some garbage - tea, coffee, cane honey ... Full of shit!

Before buying these excursions, please think 100 times whether it is worth spending time and effort on tiring journeys (to Luxor - 4 hours one way, to Cairo - about 7).

In the immediate vicinity of the hotel buildings there is a bar "Jamaica". From 19.00 to 23.00 live music is organized in it, which is heard not only by 10 visitors to this bar, but also by all other guests. Therefore, you will have the opportunity to go to bed and fall asleep only after the completion of the program!

Thank you for reading this review to the end! If you have any questions, please write, I will answer with pleasure!
I wish you all the right choice of place and time of rest!

P.S. Dear hotel management, please do not bother to respond to this review. Direct your energy to correct these shortcomings. Thank you very much for not commenting!

The hotel is located on the first coastline in the Soma Bay area, 40 km from the airport and 45 km from the city of Hurghada.

Nearby hotel: MOVENPICK RESORT SOMA BAY.

HOTEL INFORMATION

The total area of ​​the hotel is 140,000 sq.m.

The hotel consists of separate 2-storey 17 buildings.

The hotel was opened in 2007, the last renovation was carried out in 2013.

Accepted for payment bank cards: Visa, MasterCard.

Beach

Own sand beach 330 meters long.

Beach towels, umbrellas and sun loungers are free of charge.

Infrastructure

• 2 swimming pools not heated in winter (681 sqm and 1026 sqm)
• swimming pool heated in winter (786 sq.m)
• relaxation area near the pool and on the beach
• water park in the unheated pool in winter (3 slides for adults and 3 slides for children, opening hours 10:00-12:00, 15:00-17:00)
• the main Caribbean restaurant has a capacity of 400 guests (07:00-10:30, 12:30-14:30, 18:30-21:00)
• restaurant Tortuga on the beach is designed for 300 guests (12:30-14:30, 18:30-21:00)
• oriental a la carte restaurant Arabian Barbeque is designed for 80 guests (18:30-21:00)
• Italian a la carte restaurant La Palma is designed for 100 guests (18:30-21:00)
• seafood restaurant Fish Corner (19:00-21:00, extra charge)
• lobby bar Aloha (10:00-00:00)
• disco Caribbeano Lounge (23:00-00:00)
• oriental cafe Aladdin (18:00-00:00)
• bar Gazebo (15:00-00:00)
• bar COCO LOCO (10:00-17:00, extra charge)
• bar Cuba on the beach (10:00-17:00)
• pool bar Jamaica (10:00-17:00)

Important

• the hotel does not allow pets
• Russian speaking staff
• check-in at the hotel: 14:00, check-out from the hotel: 12:00
• the hotel administration is not responsible for the valuables of the guests left outside the safe, as well as for the personal belongings of the guests left in public places on the territory of the hotel without supervision

CONFERENCE ROOMS

ROOMS

The hotel has 529 rooms. The hotel does not have any disabled or connect rooms.

The rooms feature:

• bathroom with shower (shampoo, soap and shower gel)
• bathrobes and slippers (on request, for a fee)
• individual air conditioner
• satellite TV (Russian and Ukrainian channels)
• mini bar (according to the hotel concept)
• set for making coffee and tea (on request, for a fee)
• iron and ironing board (on request, free of charge)
• telephone
• safe (free)
• balcony or terrace

Room cleaning: daily.

Linen change: 3 times a week.

Additional room service (for a fee).

NUTRITION CONCEPT

AI - all inclusive

In the room

• mini bar replenished daily mineral water(1.5 liters)

NUTRITION

• the main Caribbean restaurant is located to the right of the main building (reception): breakfast, lunch and dinner (07:00-10:30, 12:30-14:30, 18:30-21:00
• Tortuga restaurant on the beach: lunch from 12:30-14:30, dinner from 18:30-21:00
• Cuba beach bar: brunch from 11:00-12:00, ice cream from 12:00-17:00

Ala Carte restaurants by prior reservation (restaurants open on certain days):

• oriental a la carte restaurant Arabian Barbeque: dinner from 18:30-21:00 (one free admission per stay)
• Italian a la carte restaurant La Palma: dinner from 18:30-21:00 (one free visit per stay)
• seafood restaurant Fish Corner: dinner from 19:00-21:00 (extra charge)

THE DRINKS

All drinks - hot and cold, alcoholic and non-alcoholic (local production) are included. None alcoholic drinks are not served from 06:00 to 10:00. The All Inclusive system is open until midnight 00:00, any drinks after this time and before 10:00 will be at an additional cost.

• lobby bar Aloha is open 24 hours (All Inclusive from 10:00-00:00)
• bar Gazebo from 15:00-00:00
• oriental cafe Aladdin from 18:00-00:00 (Turkish coffee and hookah for an additional fee)
• Jamaica bar by the pool from 10:00-17:00
• bar Cuba on the beach from 10:00-17:00
• bar COCO LOCO from 09:00-17:00 (freshly squeezed juices and smoothies are available for an additional fee)
• Caribbeano disco for +21 guests is open from 23:00-02:00 (after 00:00 for an additional fee)

Mineral water dispensers are available in all bars and restaurants.

Local alcoholic drinks are available in all bars free of charge until 24:00.

It is forbidden to take alcoholic beverages into the room; All drinks are served in glasses.

SERVICES

Sports and entertainment

• gym (free)
• tennis court and equipment (lighting for a fee)
• basketball, football field, mini football (free of charge)
• beach volleyball, beach soccer (free)
• animation
• table tennis, darts, billiards (free of charge)
• diving center (extra charge)
• surfing (extra charge)
• kitesurfing (extra charge)

beauty and health

• wellness center (extra charge)
• beauty salon (extra charge)

Other services

• wi-fi in the lobby bar and at the reception (limited speed, free of charge)
• currency exchange
• the hotel provides a wheelchair for disabled guests (on request, free of charge)
• wi-fi internet throughout the hotel (extra charge)
• bus to the center (extra charge)
• doctor (for a fee)
• laundry (extra charge)

Business Services

• 3 conference rooms (extra charge)

FOR KIDS

• children's pool heated in winter (60 sq.m)
• 3 water slides in the unheated pool in winter (opening hours: 10:00-12:00, 15:00-17:00)
• kids club for children from 4 to 12 years old (opening hours: 10:00-12:30, 15:00-17:00, Monday closed)
• playground
• children's disco from 20:00-20:30
• children's animation (Russian-speaking staff)
• baby cot (on request, free of charge)
• children's chairs in the restaurant