Description

Hotel automation using BIT.Hotel 8

BIT.Hotel 8 is a comprehensive and easy-to-use solution for automation of enterprises in the field of hotel business in accordance with Russian legislation. BIT.Hotel 8 has already been chosen more than 400 hotel companies in different regions of Russia: from Krasnodar to Vladivostok.

For whom: chain and non-chain hotels, hotels, mini-hotels, hostels, sanatoriums, boarding houses, holiday homes and hostels.

BIT.Hotel 8 will allow you to solve the entire range of key hotel management tasks:

• Build a unified hotel management system with different access rights for the administrator, accountant and hotel manager;
• Ensure management, operational, warehouse, accounting and tax accounting is maintained in a single database;
• Build a flexible booking system that includes quick search rooms, direct sending of booking confirmation to the client’s email, automatic calculation of the cost of accommodation, as well as group bookings and online bookings;
• Implement a system of control over the activities of all hotel services by maintaining the history of work with all documents;
• Automate the system of mutual settlements with clients (cash, bank cards, non-cash payment method);
• Ensure that hotel management receives current hotel performance indicators with varying levels of detail, operational analytical and statistical reports;
• Maintain accounting documentation in accordance with the requirements of Russian legislation by obtaining data from reservation and accommodation services.

Results of hotel automation using BIT.Hotel 8:

• Increasing guest loyalty by increasing the speed and quality of service;
• Customer relationship management by obtaining information about the preferences and status of a particular guest;
• Increasing the competitiveness of the hotel by improving the efficiency of all hotel services;
• Prompt invoicing and control of all cash receipts;
• Improving control over the work of hotel employees;
• Reducing staff labor costs by working in a unified information database;
• Quickly receive and display information about the state of the room stock;
• Elimination of errors and shortcomings in document flow associated with the human factor.

The BIT.Hotel 8 program has two delivery versions: Light and Prof.

IN Version features	Light	Prof
Accounting for rooms in one database	up to 40 numbers	unlimited quantity
Access control and management system - integration with the electronic system. Castles(VingCard electronic locks)		-	+
	-	+
Integration with online booking module(own module in PHP, which is built into any hotel website), paid module, cost 18,000 rubles. You can install the module according to the instructions or on a paid basis by the specialists of the First BIT company	-	+
Overbooking(overbooking)	-	+

Compatibility:
1C: Accounting 8.

The package includes:

• User's Guide;
• CD distribution;
• Registration form.

The software product is protected by an electronic key, which facilitates installation of the system both on physical servers, PCs, and virtual machines.

BIT.Hotel 8 has the status of “1C: Development Center”, confirming the quality of the product and its demand in the market.

You can order a free demonstration of the program and find out more about the product at the offices of the First BIT company by phone in your region!

This is a comprehensive solution to the problems of automation of hotels, resorts, hotel chains and other enterprises in the hospitality industry. Our specialized program for hotels provides automation of all services in one system.

The hotel automation program provides operational management, has a variety of tools for data analysis, allows you to maintain a unified accounting database, effectively coordinates the work of all hotel departments, and also combines accounting for a hotel chain in one database.

The hotel automation program includes the following modules:

Reservation Service

The module provides the client with the opportunity to easily and simply obtain information about the availability of any hotel room, make a reservation and make an advance payment.

Tariff calculator - quick calculation of the cost of a reservation.

This module ensures the work of staff for pre-booking rooms and contains the following capabilities:

• Online booking (website plugin included in delivery)
• Selecting a reservation type (specific room, by room type)
• Booking for an individual or group
• Reservation for an individual or from a counterparty/agent
• Search by parameters: reservation number, guest's last name, arrival date and others
• Controlling payment for reservations

Accommodation service

Allows you to perform the following operations:

• Accommodation by reservation and from the counter
• Storing contact details and preferences of each guest
• Maintaining the history of guest requests, services provided, mutual settlements
• Activation of an electronic card for staying in a room
• Registration of accommodation foreign citizens with receipt of a report for the FMS

Administration

The block allows the manager to keep records of hotel and administrative departments, receive data on all hotels of the chain in a single database, as well as:

• Assign additional properties to groups of numbers or a specific number
• Generate documents for regulated accounting
• Block numbers for repairs or cleaning
• Perform night audits automatically
• Track staff performance

Settlement management

The module provides convenient cash and non-cash payments with clients and counterparties. It has functionality for planning the receipt of funds to a current account, as well as other advantages:

• Flexible settings for calculating tariffs using various indicators
• Conducting settlements with guests and contractors
• Management of pricing policy, discounts and benefits
• Accounting for contracts and settlements with contractors and travel agencies
• Monitoring hotel phone usage
• Printing forms of “Receipt” and “Expense” cash orders, checks for payment of services
• Generation of an advance report

Power accounting

This module allows you to take into account all operations related to the production and sale of food and drinks (operation of the hotel's Food&Beverage service):

• Accounting for leftovers and movements of products, dishes and semi-finished products
• Meal planning based on number of guests and reservations
• Calculation of the cost of dishes and preparations
• Product consumption control
• Meal accounting for your own employees
• Printing of industry printed forms (OP, Technical cards, TTK)
• Full production accounting
• Sales accounting (including banquets, buffet and positions in minibars)
• Detailed analytical reporting

The functionality of this module is available only when purchasing a license for the “Restaurant” subsystem or as part of the “1C-Rarus: Hotel Management, edition 2. Integrated delivery” delivery.

allows you to work with various reports: on the number of rooms, periods of arrival, residence history, room cleaning and others. The program supports work with various external systems: organizing access to the room using magnetic cards (Onity, Norveq (VingCard), systems for charging telephone conversations, payment authorizers, fiscal registrars.

There is also the possibility of organizing data exchange with 1C:Restaurant products and AS RestArt to automate guest service in places catering and retail trade, including in the case of organizing a “money-free zone” inside the hotel (guests present cards for payment - electronic room keys).

The hotel automation program “1C-Rarus: Hotel Management” has the ability to connect to the 1C: Accounting 8 system to transfer invoices for payment, invoices, contact information about guests, acts of service provision and tracking actual payment for services by the client.

Recording of the latest webinar on this product

The copyright holder of the industry solution “1C-Rarus: Hotel Management, edition 2. Main delivery” is 1C-Rarus SMB Moscow LLC (TIN 7736276219).

Releases

Today, March 25, 2019, the release was published:
02.0.27.01

Release contents:

• (446883 Kb)

Brief description:
Information on release 02.0.27.01 from 03/22/2019
1. Integration with TravelLine.
- Fixed an error in creating a booking based on a travelline booking.
2. Mutual settlements with guests.
- Fixed an error when entering a refund on the fiscal registrar.[...]
Today, 20.2.2019, the release was published:
02.0.26.01

Release contents:

• (446796 Kb)

Brief description:
Information on release 02.0.26.01 from 02/18/2019

1. Integration with TravelLine.
- Fixed a number of integration errors.
- The functionality for unloading prices in TravelLine has been redesigned.
2. Work with fiscal registrars.
- Fixed breaking a check without details for [...]
Today, January 31, 2019, the release was published:
02.0.25.01

Release contents:

• (446864 Kb)

Brief description:
Information on release 02.0.25.01 from 01/31/2019
1. Tariff calculator.
- Fixed calculation when crossing seasons.
- Fixed calculation and calculation of tourist tax.
2. Working with DDS.
- Added the ability to work with DDS wallets.
- Improved fu[...]
Today, December 29, 2018, the release was published:
02.0.24.02

Release contents:

• (419320 Kb)

Brief description:
Information on release 02.0.24.02 from 12/29/2018

1 Functional support for FFD 1.05.
- Fixed check breaking on the ATOL fiscal registrar.
- Fixed a bug with the penetration “It is necessary to cancel (3657)”.
- Fixed a bug with breaking through "Error[...]
Today, September 20, 2018, the release was published:
02.0.23.01

Release contents:

• (366939 Kb)

Brief description:
Information on release 02.0.23.01 from 09/17/2018

1. Reporting block.
- Added “Report on found armor”.
2. Workstation Ordering Events.
- Added a new workstation for working with event orders.
3. RestArt.
- Fixed a bug with unloading halls and tables.[...]
Today, 11.7.2018, the release was published:
02.0.22.01

Release contents:

• (361751 Kb)

Brief description:
Information on release 02.0.22.01 from 07/10/2018

1. Mutual settlements.
- Fixed calculation of debts and payments.
2. Exchanges.
- Fixed errors when exchanging with RestArt, updating exchange with KP.
- Fixed loading and creation of items and recipes from FoodCost. [...]
Today, April 28, 2018, the release was published:
02.0.21.01

Release contents:

• (355491 Kb)

Brief description:
Information on release 02.0.21.01 from 04/27/2018

1. Integration with TravelLine
- Added the ability to synchronize quotas at any time.
- Added the ability to manually create a reservation using the “TravelLine Reservation” document.
- Improved fun[...]

Release contents:

• (353848 Kb)

Brief description:
Information on release 02.0.20.01 from 12/29/2017

1. Integration with FMS systems
- Added the ability to export guest data to CSV format.
- Improved exchange with contour

2. Tariff calculator
- Fixed cost calculation based on hourly rates.
- Isper[...]
Today, November 15, 2017, the release was published:
02.0.19.01

Release contents:

• (353431 Kb)

Brief description:
Information on release 02.0.19.01 from 11/15/2017

1. Hourly rate block
- Added the ability to use an hourly rate along with a monthly and daily rate
- Implemented a block for calculating prices for services at an hourly rate
- Added the ability to reflect[...]
Today, August 7, 2017, the release was published:
02.0.18.01

Release contents:

• (351829 Kb)

Brief description:
Information on release 02.0.18.01 from 08/07/2017

1. Development of a block of guest statuses
- Added the “Guest Statuses” directory to reflect the list of possible statuses that can be assigned to a guest. The status is indicated using color [...]
Today, April 10, 2017, the release was published:
02.0.17.02

Release contents:

• (332380 Kb)

Brief description:
Information on release 02.0.17.02 from 03/31/2017

Release contents:

• (330564 Kb)

Brief description:
Information on release 02.0.16.01 from 01/31/2017

1. Improvements to 54-FZ
- Added the ability to specify the guest's phone/contact email address to the front.
- Implemented informing the operator about the number of unsent checks and the date after[...]
Today, December 23, 2016, the release was published:
02.0.15.01

Release contents:

• (327095 Kb)

Today, November 25, 2016, the release was published:
02.0.14.01

Release contents:

• (326208 Kb)

Brief description:
Rooms
- The procedure for checking the possibility of occupying a room when booking and placing has been corrected due to incorrect operation in the “By Places” mode.
- Corrected checking of virtually occupied rooms when booking and placing.
- Added the ability[...]
Today, September 6, 2016, the release was published:
02.0.13.01

Release contents:

• (322027 Kb)

Brief description:
Information on release 02.0.13.01 from 09/06/2016

1. Block of excursions.
- Added constants:
- Position (driver). Defines the position of an employee who can act as a driver during a tour.
- Position (tour guide). Defin[...]
Today, May 31, 2016, the release was published:
02.0.12.01

Functionality of 1C Enterprise 8 Hotel:

• group and individual booking;
• accounting for the number of rooms loaded;
• working with groups;
• settlements with counterparties;
• settlements with guests;
• ordering various resources - saunas, conference rooms, etc.;
• maintaining a register of foreign citizens;
• accommodation of guests;
• planning banquets and all kinds of events;
• management of tariffs by season and by day of the week;
• number quota management;
• creation of general and cumulative discounts.
• creation of cleaning tasks, planning and subsequent monitoring of work performance in hotel rooms;
• work with credit cards through terminals of different banks;
• detailed audit of completed actions of users of the 1C Hotel program;
• Internet booking module;
• multilingual user interface;
• accounting large quantity hotels in one database;
• printing documents in any language from the program;
• accounting on behalf of several legal entities at once;
• ability to work with various currencies of the world.

This application solution makes it possible to create a distributed multi-hotel database using information database management tools that are available in the 1C Enterprise platform.

Appendix 1C Hotel Management automates the following jobs:

• receptionist (administrator),
• room service supervisor,
• reservations department manager,
• employee of planning and economic service,
• manager of the conference room booking service.

1C for a hotel integrates with the front office, as well as with 1C Accounting, the Internet, telephone call charging systems, pay TV and allows you to create a unified accounting system.

The application includes interfaces with the following equipment:

• payment systems for accepting credit cards;
• electronic locks;
• cash register machines.

The hotel has all the necessary reports: operational, regulated and analytical.

Description of features and requirements

“1C Hotel” is a configuration for the “1C Enterprise” system and this program is intended for effective use in all kinds of accommodation services, hotel operation and reservations. You can use Linux or MS Windows Server as the server OS. Each user's workstation must have the Microsoft Windows operating system (XP or Vista) installed. Thanks to the 1C program for a hotel, you can keep records in one database across several legal entities and several hotels.

We are confident in our prices: If you find it cheaper, we'll refund the difference.

If you decide to buy 1C Hotel 8 from us today, you for free get:

• first 3 months of support, consultations and updates
• delivery in Moscow and regions
• installation

There are no analogues of this program among 1C products. The only thing you can compare "1C Enterprise 8 Hotel" with is . The differences are that one program is designed for management accounting, and the second for accounting. If desired, you can configure the upload of data from the 1C Hotel program to 1C Accounting.

The list of works for the implementation of the 1C Hotel software package usually includes the following work:

1. installation of the program and initial setup (we offer it for free!);
2. connection to external equipment (cash register, acquiring, electronic keys);
3. user training: administrators, management and others;
4. if it is necessary to modify the 1C system to meet the needs of the hotel.

1. GENERAL DESCRIPTION OF THE PROGRAM

The program is a configuration for the 1C:Enterprise 8.2 software system. The program is intended for use in accommodation services, reservations, and operation of hotels, boarding houses and holiday homes. The program works with databases in 1C, MS SQL Server, PostgreSQL, IBM DB2, Oracle Database formats. MS Windows Server or Linux can be used as a server operating system. User workstations must have the MS Windows operating system (XP and older) installed.

The program allows you to keep records in one database (DB) for several hotels and several legal entities.

2. DETAILED DESCRIPTION OF THE FUNCTIONAL MODULES OF THE PROGRAM

3.1 Number of rooms

· Ability to keep records of several hotels in one database. Tariffs, room types, room capacity are set for each hotel. Restrictions on staff access to data of only one selected hotel. Possibility to receive integrated reports for all hotels.

· Supports arbitrary grouping of rooms by building/section/floor of the hotel without limiting the depth of nesting;

· Maintaining a directory of room types. Arbitrary grouping of room types without limiting the depth of nesting;

· Support for blocks of combined numbers;

· Management of the period of operation of the number. The ability to put numbers into service on a date and take numbers out of service on a date. Correct reflection of the “life” period of numbers in reports;

· Maintaining a history of changes in room types and number of seats in a room. Correct reflection of the history of number type changes in reports;

· Audit of changes in room parameters by staff;

· Maintaining a directory of types of accommodation for guests in rooms;

· Blocking and removal of numbers from sale due to repairs, rentals, etc. Keeping records by type of blocking.

· Possibility of stopping the sale of rooms for the desired period by category and by number

3.2 Booking

· Quantitative booking by room type (without selecting a room number);

· Reservation of rooms or places in rooms;

· Group booking with the ability to indicate in one booking an arbitrary number of guests and various planned parameters for the guests’ stay (length of stay, rates, methods of dividing payment between the counterparty and the guest);

· Calculation of the cost of a reservation based on tariffs, taking into account the specified rules for dividing payment between guests and the counterparty, tariff plans, automatic and manual discounts/surcharges, service packages;

· Automatic calculation of the cost of late check-out or early check-in;

· Generation of invoices (requests) for payment of reservations with automatic calculation of the composition and cost of services;

· Control of remaining available rooms/beds.

· Display of the operational balance of mutual settlements with the counterparty when booking;

· Control over payment for the reservation;

· Display the status of payment of invoices for the reservation (paid/unpaid/partially paid)

· Support for rebooking rooms and control over rebooking;

· Automatic search for a similar counterparty by TIN in the counterparty database at the time of registration of a new counterparty;

· Maintaining a directory of arbitrary reservation statuses;

· Search for reservations by:

o Guest's last name

o To the counterparty

o Agreement

o Contact person

o Planned arrival date

o Reservation number

o Reservation status

o Full text database search, fuzzy search

· Two-level audit of changes in reservation parameters by staff:

o Storage and audit of the history of changes in reservation details;

o Ability to restore the state of the armor to any point in the past.

o Log of actions and recording of “suspicious” events associated, for example, with a change in the agent/counterparty in the reservation;

· Registration of additional services in the reservation;

· Automatic removal of expired reservations;

· Redirection of charges between guest and counterparty accounts;

· Registration of deposits for reservations;

· Print booking confirmation, select print language;

· Sending confirmations and invoices by email. mail in a tamper-proof form

3.3 Resource booking

· Reservation of resources – conference rooms, saunas, etc.;

· Creation of invoices for resources

· Control of resource payment

· Adding additional services (service packages) to the resource reservation

· Reporting on resource use

· Resource sales forecast

3.4 Placement

· Accommodation of guests “from the street”;

· Accommodation of guests by reservation;

· Accommodation of guests under agreements with contractors;

· Possibility of creating group personal accounts ;

· Possibility to split a group reservation into an arbitrary number of group and personal personal accounts;

· Renewal of guests;

· Relocation of guests;

· Operations with groups;

· Possibility of automatic control of the terms of payment division between the counterparty and the guest.

· Calculate the cost of a guest's stay in real time while editing the guest's accommodation parameters.

· Current information about the availability of rooms/beds with prices;

· Selection of suitable rooms according to the planned period of stay, type of room, room qualities, for example, view from the window, presence of air conditioning, gender and nationality of neighbors, etc. Automatic filtering of rooms for cleaning, repair;

· Two-level audit of changes in placement parameters by staff:

o Storing and auditing the history of changes in placement details;

o Ability to restore placement to any date in the past.

o Log of changes by event type;

· Search for guests by last name, passport, phone number in the database;

· Registration of the place of birth and place of residence of guests with the possibility of using the Russian Federation Address Classifier;

· Registration of migration cards and visas for foreigners, printing of notices of registration of foreign citizens;

· Maintaining a register of registration of foreign citizens (according to the requirements of the Federal Migration Service)

· Maintaining a directory of guest types. Typing of guests upon check-in or booking;

· Maintaining a “black list” of guests;

· Possibility of blocking transactions with a guest in the “black list”;

· Maintaining a “white list” of guests;

· Search for guest debt from previous stays.

· Search for personal accounts of guests by last name, room number or plastic magnetic/proximity card;

· Possibility of connecting a passport scanner with an OCR recognition system.

3.5 Tariffs and Tariff plans

· Multicurrency accounting;

· Maintaining prices for services in any currency;

· Storing the history of changes in prices for services;

· A calendar mechanism that allows you to automatically change the cost of services depending on time, day of the week, season, etc.

· Support for various algorithms for calculating the cost of living, including hourly hotel rates and monthly rates.

· Setting up automatic charges for early check-in/late check-out.

· Ability to create your own calculation algorithms

· Cumulative discounts.

· Maintenance of service packages. Linking service packages to tariffs and resources.

· Possibility of specifying different tariffs for different dates of stay without dividing the period of stay.

· Audit of accrued discounts.

3.6 Additional services

· Accrual of arbitrary additional services to the personal accounts of guests;

· Interface for downloading additional services by room number (telephone calls, Internet, pay TV, minibars)

· Control of accruals in accordance with accrual rules

3.7 Services to third party visitors

· Registration and payment for arbitrary services to hotel visitors, without check-in;

· Formation of acts on additional services third party visitors;

3.8 Cash desk

· Connection of all Fiscal Registrars permitted for use in hotels.

· Journal of closing cash register shifts;

· Journal of deposits/payments of money to/from the KKM cash drawer;

· Several printed forms of X and Z reports;

· Control over compliance of returns with the cash legislation of the Russian Federation;

· Support for any payment methods in acts and invoices, including payments by credit cards;

· Splitting/merging accounts.

· Select the invoice printing language;

· Setting the print language by guest or counterparty

3.9 Deposits (collateral)

· Making a deposit to the guest’s personal account;

· Making a deposit for the reservation;

· Possibility of making deposits via cash register;

3.10 Telephone conversations

· Connection to the telephone call tarifficator program

· Control of conversations during the period when the number was free;

· Statistics on telephone conversations;

3.11 Mutual settlements with counterparties

· Conducting end-to-end mutual settlements with counterparties in the context of contracts and groups;

· Formation of acts on the provision of services for a personal account or a group of personal accounts;

· Registration of receipt of money from counterparties using any payment method;

· Support for various algorithms for automatic division of services between counterparty and guest accounts

· Support for manual distribution of services between the counterparty and guests;

3.12 Room properties

· Arbitrary set of number properties;

· The property of the number is taken into account when selecting a free number;

3.13 Housekeeping

· Room status control (clean/dirty/under inspection)

· Formation of cleaning tasks

· Maintaining maid work schedules

· Entering the results of work performed by maids by date

· Planning the work of maids, taking into account the arrival/departure of guests and work standards.

· Possibility of automatic distribution of maids according to the work plan.

· Print the status of the number stock

· Connection of automatic telephone exchange for timely monitoring of room cleaning status.

· When using the PBX and the maid's personal code when dialing the number status, it is possible:

o Generating a report on the turnover of consumables, linen, towels.

o Generating a report on the volume of work performed

3.14 Reminders

· Scheduled reminders

Reminders by room number

· Reminders for personal account, reservation, accommodation, guest, counterparty

· Reminders for a user or group of users

3.15 Regulatory procedures

· Automatic cancellation of expired reservations

· Uploading data Uploading data of foreign guests to the Federal Migration Service of the Russian Federation

· Closing a period (day, month)

· Ability to perform custom procedures and reports on a schedule

3.16 Interfaces

· Uploading documents to 1C: Accounting. Invoices, Acts, Invoices, PKOs are uploaded;

· Uploading data via foreign guests for transfer to the Federal Migration Service;

· Interface with the restaurant front office.

o Transferring the guest's name, status and balance to the restaurant's front office system.

o Obtaining the balance of available rooms for a hotel or quota.

o Room reservation

o Getting reservation status

o Registration of payment for reservation

3.17 Online booking module

· Included in delivery and can be embedded on any website

· Linked to the database online. Always displays up-to-date information according to the remaining numbers.

· Supports payment on credit. maps

3.18 Load reports

· Certificate of availability

· Planned arrival

· Planned departure

· Actual check-in

· Actual departure

· No show

· Busy numbers

· Available rooms

3.19 Guest reports

· Guest history

· Room occupancy history

3.20 Reports on mutual settlements

· Debtors

· Debtors with a balance exceeding a given amount

· Brief/detailed balance sheet for mutual settlements with counterparties

3.21 Analytical reports

· Summary indicators for the day, comparison with average values ​​for the month/year;

· Summary of room sales by:

o Hotel

o Number/Group of numbers

o Room type

o Type of accommodation

o Marketing Code

o Source of information about the hotel;

· Summary of sales of services, broken down by:

o Hotel

o Type of service

o Client type

o Marketing Code

o Source of information

· Summary of sales by customer geography, broken down by:

o Hotel

o Age

o Marketing Code

o Source of information

o Purpose of the visit

· Summary of counterparty sales, broken down by:

o Hotel

o Counterparty

o Contract

o Client type

· Agent analytics, calculation of agent commissions;

3.22 Regulated reports

· OVIR. Printing the register of registration of foreign citizens

· OVIR. Summary of the number of foreign citizens

· Goskomstat. Information about the hotel operation form No. 1 - brief

· Goskomstat. Information on the export/import of services in foreign economic activity according to form No. 8 – WES (services)

· Goskomstat. Report on the number of foreign citizens who visited Russia and the number of places for their accommodation (form No. 2-int)

· Goskomstat. Report on the number of guests by country of arrival and length of stay

3.23 Control over personnel actions

· Detailed log of all user actions in the database;

· Registration of adjustments for operations of creating/changing/deleting records in main directories and documents. Information about the date, time, author of changes, values ​​before and after changes is saved;

· Ability to restore to previous values;